Administrative Operations Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $80,425 - $84,980
Job Title

We are seeking an Operations Support Officer to join our team. The successful candidate will provide administrative support to the Audit Operations team and assist with coordinating the delivery of the Commission's registration and audit program.

Key Responsibilities:

  • Provide high-level administrative support to the Audit Operations team
  • Assist with coordinating the delivery of the Commission's registration and audit program
  • Collate and triage provider applications and referrals ensuring efficient processing in line with approved procedures
  • Support quality assurance processes by managing accurate storage, uploading and communication of regulatory information across Commission systems
  • Build and maintain working relationships with stakeholders and liaise on moderately complex operational and administrative matters, escalating as required

Requirements:

  • Demonstrated experience in operations, administrative management, and/or project or service delivery roles within a defined framework to support the delivery of outcomes
  • Strong attention to detail and diligence in quality assurance, with the ability to interpret and adjust data insights to support the delivery of agreed outcomes
  • Strong interpersonal and communication skills, both verbal and written, with the ability to foster collaboration, develop and maintain effective stakeholder relationships across a range of organisational levels
  • Demonstrated ability to manage routine enquiries and appropriately escalate issues as required
  • Demonstrated strong organisational and time management skills to effectively operate in a dynamic environment, managing competing priorities, and coordinating team workload to deliver agreed outcomes
  • Demonstrated initiative in supporting continuous improvement and enhancing processes, systems, and controls to ensure consistent and compliant regulatory outcomes
  • Ability to understand and apply principles of contemporary risk-based regulation reflected in the Commission's Regulatory Operating Model
  • Demonstrated experience and proficiency in Microsoft Office Suite applications for effective communication, data management, and related tasks

Benefits:

  • Salary offered will be between $80,425 - $84,980 per annum depending on skills and experience
  • 15.4% superannuation will be paid

Others:

  • Only candidates who hold Australian citizenship can apply
  • Appointment is conditional on successfully completing a national police check
  • Non-ongoing opportunity will be offered for an irregular/intermittent term

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