Customer Service Representative

4 weeks ago

Hunter Region, Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with the team to achieve sales targets and provide a high level of customer service.
  • Collect trolleys from around the store, car park, and surrounding areas.
  • Rotate through various areas of the store, including customer service, checkout, and scanning groceries.
  • Participate in ongoing training and development to improve customer service skills and knowledge.
What We Offer

As a Customer Service Team Member at Woolworths, you will have the opportunity to work in a dynamic and supportive team environment. You will receive ongoing training and development to improve your customer service skills and knowledge, and you will be part of a company that values its employees and provides opportunities for career growth.

Requirements
  • A genuine passion for food and shopping.
  • A customer-first mentality.
  • A love of teamwork and growing with others.
  • Flexibility and adaptability to change.
  • Reliability and a willingness to work.
Why Work with Us

At Woolworths, we value our employees and provide opportunities for career growth and development. We are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Grow with the Group

We encourage our team members to grow and develop their careers with us. We provide ongoing opportunities for training and development, and we value flexibility and work-life balance. We are committed to creating a safe and inclusive environment for all, and we are passionate about creating better experiences for our customers and for each other.

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