Customer Service Representative
2 weeks ago
The Customer Service Representative is responsible for providing exceptional customer service and support to students and other stakeholders. This includes responding to enquiries, resolving issues, and providing information on TAFE NSW courses and services.
Key Responsibilities- Provide high-quality customer service and support to students and other stakeholders
- Respond to enquiries and resolve issues in a timely and professional manner
- Provide information on TAFE NSW courses and services
- Work collaboratively with other teams to achieve service delivery goals
- Continuously improve customer service and support processes
To succeed in this role, you will need:
- Prior experience working in a high-volume service sector environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of MS Office and digital communication tools
- Ability to work collaboratively as part of a team
TAFE NSW offers a competitive salary package and access to multiple benefits, including:
- Competitive salary
- Access to professional development opportunities
- Flexible working arrangements
- Opportunities for career advancement
To apply for this role, please click on the 'Apply Now' button and provide a copy of your current resume and complete the pre-screening questions.
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