Customer Service Representative
6 days ago
The Customer Service Representative is responsible for providing exceptional customer service and support to students, staff, and external stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.
Key Responsibilities
- Provide high-quality customer service and support via phone, email, and in-person interactions
- Manage customer inquiries and resolve issues in a timely and professional manner
- Provide information on TAFE NSW courses and services to students, staff, and external stakeholders
- Collaborate with internal teams to ensure seamless service delivery
About You
To succeed in this role, you will have prior experience working in a high-volume service sector environment and/or experience delivering customer assistance over a variety of channels. You will be well-versed in technology, with knowledge of MS Office, email, and digital communications. You will also be able to collaborate effectively and operate as a team member due to your good verbal and writing communication abilities.
What We Offer
TAFE NSW offers a competitive salary package and access to multiple benefits. We also invest in our people, providing career training and professional development opportunities to help you grow and succeed in your role. Join our team and be part of an inclusive and diverse workforce that values your contributions and supports your career goals.
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Customer Service Representative
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Hunter Region, Australia Legal Aid NSW Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking eight (8) Customer Service Representatives to join our PoliceLink team within the Communication Services Command. As a Customer Service Representative, you will support customer service delivery by responding to and processing urgent and non-urgent enquiries, providing...
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Customer Service Representative
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Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality transactional support and enquiry management to enable the Student Services Branch to offer its service catalogue to all cohorts at all stages of the customer journey.The customer service representative will support a multi-channel strategy through customer-focused...
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Customer Service Representative
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Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking eight (8) Customer Service Representatives to join our PoliceLink team within the Communication Services Command. As a Customer Service Representative, you will play a critical role in supporting customer service delivery by responding to and processing urgent and non-urgent enquiries, providing information and advice, and...
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Customer Service Representative
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Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality support to customers through various channels, including phone, email, and in-person interactions. This role is part of the Student Services Branch, which aims to deliver exceptional service to all cohorts at all stages of the customer journey.Key...
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Customer Service Representative
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Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support via phone,...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders across various channels, including phone, email, and in-person interactions.Key ResponsibilitiesProvide transactional support and enquiry management to enable the Student Services Branch to offer its service...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders, ensuring a seamless and efficient experience throughout the customer journey.Key responsibilities include:Providing transactional support and enquiry management to enable the Student Services Branch to offer...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders, ensuring a seamless and efficient experience throughout the customer journey.Key responsibilities include:Providing transactional support and enquiry management to enable the Student Services Branch to offer...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality support and enquiry management to enable the Student Services Branch to deliver its service catalogue to all cohorts at all stages of the customer journey.The successful candidate will support a multi-channel strategy through customer-focused service delivery that...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality transactional support and enquiry management to enable the Student Services Branch to deliver its service catalogue to all cohorts at all stages of the customer journey.The successful candidate will support a multi-channel strategy through customer-focused service...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional support and enquiry management to enable the Student Services Branch to deliver its service catalogue to all cohorts at all stages of the customer journey.The successful candidate will support a multi-channel strategy through customer-focused service delivery that...
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Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and other stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support to...
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Customer Service Representative
2 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and other stakeholders. This includes responding to enquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support to students and...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking eight (8) Customer Service Representatives to join our PoliceLink team within the Communication Services Command. The successful candidates will support customer service delivery by responding to and processing urgent and non-urgent enquiries, providing information and advice, and escalating issues as applicable.Key...
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Customer Service Representative
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Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders. This role involves managing enquiries, resolving issues, and delivering a high-quality service experience.Key ResponsibilitiesProvide transactional support and enquiry management to enable the Student Services...
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