Professional Loss Adjuster

3 weeks ago


Shepparton, Victoria, Australia Crawford & Company Full time

Crawford & Company is seeking a skilled Loss Adjuster to join our team in Australia. As a key member of our team, you will play a vital role in restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.

About the Role

The successful candidate will be responsible for completing site inspections, ascertaining the cause and extent of damage, appointing trades/other relevant specialists, and providing a seamless end-to-end claims experience for customers. This is an excellent opportunity for individuals with a loss adjusting/claims background or those who have worked in a similar field where they can apply their transferrable skills to managing claims from start to finish.

About You

We are looking for a calm and confident operator who is an expert communicator, empathetic in nature, and has a great listening skill. You should be able to communicate concisely and tailor messaging (verbal and written) to your intended audience, which translates to high-calibre reports for our clients. Additionally, you should be a problem solver and have a curious persona; searches for the root cause/s and proactively finds solutions throughout the claim journey.

Requirements
  • Deliver professional and excellent service when completing on-site and desktop assessments, interacting with customers and clients.
  • Proactively communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders.
  • Clearly document all decisions made and reasons, including ownership details, reserve changes, and acceptance/rejection of claims.
Benefits

The successful candidate will receive a $80,000 - $110,000 per annum salary, depending on experience, plus a competitive performance bonus, car allowance, laptop, company phone, and other company benefits. Crawford & Company is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience, and perspective and aim to create a workplace where our people feel valued, respected, and empowered.

About Us

Crawford & Company is the world's largest publicly listed claims management company operating in more than 70 countries. With over 80 years of experience, we are committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events. Our services include loss adjusting, third-party administration, forensic accounting, cyber response, managed repair services, quantity surveying, forensic engineering, and building consultancy.


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