Technical Systems Specialist
3 weeks ago
At Suncorp Group, we are seeking a highly skilled Technical Systems Specialist to join our People Operations team. As a key member of our team, you will be responsible for delivering operational excellence and guiding system enhancements that streamline our people processes.
Key Responsibilities:
- Act as a subject matter expert, providing insights and solutions to support system improvements, upgrades, and compliance requirements
- Manage tickets raised by the business relating to system functionality questions or system issues
- Work with stakeholders to identify, plan, and deliver system-related projects that enhance customer satisfaction and operational efficiency
- Conduct data validation, cleansing, and performance analysis to ensure high data quality and alignment with business goals
- Build strong relationships with internal teams and manage technical partnerships with vendors like IBM and Deloitte
Requirements:
- Bachelor's degree in Business or IT (desired)
- 5+ years in a functional or advisory role with HR platforms, including 2+ years with PeopleSoft or similar ERP systems
- Strong skills in data analysis, process design, and systems management; experience with project management and Agile practices
- Ability to translate technical requirements into actionable solutions, with excellent stakeholder management skills
What We Offer:
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
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