Technical Systems Specialist

24 hours ago


Melbourne, Victoria, Australia Suncorp Group Full time
Job Description

At Suncorp Group, we are seeking a highly skilled Technical Systems Specialist to join our People Operations team. As a key member of our team, you will be responsible for delivering operational excellence and guiding system enhancements that streamline our people processes.

Key Responsibilities:

  • Act as a subject matter expert, providing insights and solutions to support system improvements, upgrades, and compliance requirements
  • Manage tickets raised by the business relating to system functionality questions or system issues
  • Work with stakeholders to identify, plan, and deliver system-related projects that enhance customer satisfaction and operational efficiency
  • Conduct data validation, cleansing, and performance analysis to ensure high data quality and alignment with business goals
  • Build strong relationships with internal teams and manage technical partnerships with vendors like IBM and Deloitte

Requirements:

  • Bachelor's degree in Business or IT (desired)
  • 5+ years in a functional or advisory role with HR platforms, including 2+ years with PeopleSoft or similar ERP systems
  • Strong skills in data analysis, process design, and systems management; experience with project management and Agile practices
  • Ability to translate technical requirements into actionable solutions, with excellent stakeholder management skills

What We Offer:

  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council


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