Avaya System Specialist

3 weeks ago


Melbourne, Victoria, Australia Granite Consulting Full time
Job Overview

At Granite Consulting, we're seeking a skilled Avaya System Specialist to join our team. In this role, you'll be responsible for the installation, maintenance, and troubleshooting of Avaya Contact Center Select systems. Your strong technical expertise and knowledge of Avaya Contact Center Select systems will ensure seamless system performance and optimal user experience.

Key Responsibilities

- System Installation and Configuration: Set up and configure Avaya Contact Center Select systems, including servers, software, and network components.
- Maintenance and Troubleshooting: Provide ongoing maintenance and troubleshooting for Avaya Contact Center systems to ensure optimal performance.
- User Support: Offer technical support to end-users, including resolving issues related to system functionality and performance.
- System Upgrades: Manage and implement system upgrades and patches to keep the contact center systems up-to-date.

Requirements

- Technical Expertise: Strong knowledge of Avaya Contact Center Select systems, including installation, configuration, and troubleshooting.
- Networking Skills: Proficiency in networking concepts and protocols, particularly those related to VoIP and SIP.
- Problem-Solving: Excellent analytical and problem-solving skills to diagnose and resolve technical issues.
- Communication: Strong verbal and written communication skills to effectively interact with users and team members.

What We Offer

As an Avaya System Specialist at Granite Consulting, you'll have the opportunity to work on complex projects, develop your skills, and contribute to the success of our clients. If you're passionate about technology and have a strong background in Avaya systems, we encourage you to apply.

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