Customer Service Liaison

3 weeks ago


Bayside, New York, Australia Hudson Australia Full time
Job Description

This role is inclusive of 25% casual loading in the salary.

  • 6 Month Contract Period
  • Possibility of 6 Month Extension
  • Support, Training and Career Progression Opportunities
  • 100% Onsite Work with Parking Available
  • Location: Dandenong, Victoria
  • Salary: $34.59

Key Responsibilities:

  • Provide digital transactions and information to customers in the service centre to set a positive tone for their experience;
  • Deliver services that provide timely, accurate and efficient information and assistance to the Victorian community;
  • Actively encourage customers to use online transactions and provide guidance and support when needed;
  • Meet customer needs effectively by leveraging digital platforms and online services.

Essential Requirements:

  • Demonstrated experience in providing excellent customer service in a service centre or frontline service environment;
  • A good driving record with no serious or repeated Road Safety breaches in the last 5 years;
  • Ability to work in both a seated and standing position;
  • Flexible to work a variety of different hours each week;
  • Available to work 20-38 hours per week;
  • Willingness to work flexibly within operational hours;
  • Ability to travel within the area and neighbouring centres as per the needs of the business;
  • Must have a valid Police Clearance check and Full Work Rights to work in Australia.


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