Customer Service Representative
3 days ago
Job Title: Customer Service Officer
This position offers a unique opportunity to work in a fast-paced service centre environment, providing exceptional customer service to the Victorian community.
Key Responsibilities:
- Deliver timely, accurate and efficient information and assistance to customers through digital platforms
- Provide guidance and support to customers to encourage online transactions
- Act as the first point of contact for customers, setting the tone for a positive customer experience
Requirements:
- Demonstrated experience in providing excellent customer service in a service centre or frontline service environment
- Ability to work in a seated and standing position
- Flexible to work a variety of different hours each week
- Available to work 20-38 hours per week
- Willingness to work flexibly within operational hours
- Ability to travel within the area and neighbouring centres as per the needs of the business
- Must have a valid Police Clearance check and Full Work Rights to work in Australia
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