Customer Service Liaison
3 weeks ago
About the Role
We are seeking a highly skilled Customer Service Officer to join our team at BK Gymnastics.
As a Customer Service Officer, you will be the first point of contact for our customers, providing a warm and welcoming experience for everyone who visits our Centre.
Your primary purpose will be to ensure that from the time customers and their children enter our facility they feel welcome, engaged and supported.
Key Responsibilities:
- Ensure all members are welcome and supported when in the Centre
- Support the Centre Manager in customer engagement and retention programs
- Ensure all enquiries are being answered in a timely and efficient manner
- Support the Centre Manager in promoting marketing programs and initiatives
- Assist with stock control and ordering
- Maintain a high standard of presentation in the Centre
- Reception / Front desk duties
- Ensure the confidentiality, credibility and safety of all members on site
What We Are Looking For?
We are looking for an individual who has a 'can-do' attitude and a customer service focus, enjoys working with children, has strong attention to detail and a proven history in customer service, administration or sport and recreation fields.
Benefits of Working with Us:
BK Gymnastics offers a friendly and dynamic working environment, ongoing support and professional development opportunities.
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