Team Leader

4 days ago

Bundaberg, Queensland, Australia The Salvation Army Full time
About the Role

We are seeking a values-driven Team Leader to join our team at The Salvation Army. As a key member of our Training and Youth Services team, you will be responsible for delivering client-centred training and youth programs within our Tom Quinn Centre.

Key Responsibilities
  • Provide client-focused supervision and support to youth workers and trainers to ensure high-quality service delivery.
  • Ensure all components of the youth and training programs are consistent with the Journey to Independence Model and Psychologically Informed Environment (PIE) practice framework.
  • Develop and maintain effective stakeholder relationships internally and externally, with community partners, government bodies, and agency partners.
  • Develop trainer and youth worker capability, ensuring all RTO requirements are met.
Requirements
  • Specialist Adult Literacy qualification.
  • Certificate IV in Training and Assessment.
  • Demonstrated experience in the management and leadership of staff.
  • Experience and competency in delivering case management practice within a Youth setting, desirable.
  • Thorough understanding and experience working with young people experiencing multiple and complex worries, including but not limited to mental health, AODS, childhood trauma, domestic and family violence, homelessness, family breakdown, poverty, abuse or neglect.
  • Strong communication and IT skills.
  • Excellent organisation and administrative skills with capacity to balance workload, determine priorities and meet deadlines.
  • Valid WWCC – Blue Card.
  • Current QLD Driving Licence.
What We Offer
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts / benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose-driven career which has positive social and sustainable outcomes.
  • Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.

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