Youth Services Team Leader

15 hours ago


Bundaberg, Queensland, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

Job Summary

We are seeking a values-driven Team Leader who will be responsible for the delivery of client-centred training (vocational) and youth programs within the Tom Quinn Centre. The successful candidate will have proven leadership skills, enabling them to drive the capability of trainers and youth workers and be accomplished in language, literacy and numeracy education within an RTO setting.

Key Responsibilities
  • Provide client-focused supervision and support to youth workers and trainers, to ensure high quality service delivery.
  • Ensure all components of the youth and training programs are consistent with the Journey to Independence Model and Psychologically Informed Environment (PIE) practice framework.
  • Develop and maintain effective stakeholder relationships internally and externally, with community partners, government bodies, and agency partners.
  • Develop trainer and youth worker capability, ensuring all RTO requirements are met.
Requirements
  • Specialist Adult Literacy qualification.
  • Certificate IV in Training and Assessment.
  • Demonstrated experience in the management and leadership of staff.
  • Experience and competency in delivering case management practice within a Youth setting, desirable.
  • Thorough understanding and experience working with young people experiencing multiple and complex worries including but not limited to mental health, AODS, childhood trauma, domestic and family violence, homelessness, family breakdown, poverty, abuse or neglect.
  • Strong communication and IT skills.
  • Excellent organisation and administrative skills with capacity to balance workload, determine priorities and meet deadlines.
  • Valid WWCC – Blue Card.
  • Current QLD Driving Licence.
What We Offer
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts / benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose driven career which has positive social and sustainable outcomes.
  • Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.


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