Current jobs related to Eligibility Team Leadership and Claims Specialist - Melbourne, Victoria - Gallagher
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeCompany Overview">Gallagher Bassett is a leading provider of claims management services, dedicated to helping individuals and organizations navigate the complexities of workers compensation claims. With a strong commitment to excellence and customer satisfaction, we strive to make a positive impact on our clients' lives.">Compensation and Benefits">We offer...
-
Compensation Claims Specialist
3 weeks ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeExplore a fulfilling career as a Compensation Claims Specialist at Gallagher Bassett, where you'll play a vital role in guiding individuals through the workers' compensation process. With a focus on delivering exceptional customer service and ensuring fair outcomes, this position offers a unique opportunity to make a positive impact.About UsGallagher Bassett...
-
Claims Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeCompany OverviewGallagher Bassett is a leading Third Party Administrator (TPA) in Australia, with five offices located in Adelaide, Perth, Brisbane, Melbourne, and Sydney. We employ over 800 staff and have a strong focus on customer service and claims management.About the RoleWe are seeking an experienced Claims Resolution Specialist to join our team. As a...
-
Commercial Liability Claims Specialist
2 months ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeJob OverviewWe are seeking an experienced Commercial Liability Claims Specialist to join our team at Gallagher Bassett. As a key member of our claims team, you will play a vital role in managing complex General Liability claims for our clients.About the RoleThis is an exciting opportunity to work with a diverse and unique General Liability claims portfolio....
-
Claims Management Specialist
3 weeks ago
Melbourne, Victoria, Australia Allianz Australia Full timeClaims Management ProfessionalWe are seeking an experienced Claims Management Professional to join our team at Allianz Australia. As a Claims Management Professional, you will provide technical and legal knowledge to claims staff and customers, supporting their growth and development while ensuring operational controls and processes are in place.About the...
-
Claims Officer, Policy Management Specialist
2 days ago
Melbourne, Victoria, Australia QBE Insurance Full timeWe are seeking a skilled Claims Officer to join our Public Liability Claims team at QBE Insurance. As a Claims Officer, you will play a crucial role in delivering exceptional customer experiences and managing end-to-end property damage liability claims.About the RoleThis is an excellent opportunity for individuals who possess sound technical knowledge and...
-
Senior Claims Recovery Specialist
1 month ago
Melbourne, Victoria, Australia IAG Full timeThis is a unique opportunity to join IAG, the largest general insurance group in Australia and New Zealand, as a Claims Recovery Specialist. The role involves managing risks, adhering to regulatory requirements, resolving disputes, and supporting broader customer service needs in Short Tail Claims.You will collaborate with various stakeholders, including...
-
Claims Expert for Complex Cases
3 weeks ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeAbout the RoleWe are seeking a highly skilled Claims Expert to join our team as a Technical Claims Specialist. In this role, you will be responsible for providing technical and legislative claims expertise and Workers Compensation knowledge to support complex claims management.Key Responsibilities:Expert Application: Utilize your specialist Workers...
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeWe are seeking a highly skilled Technical Claims Specialist to join our team at Gallagher Bassett. As a member of our growing workforce, you will play a vital role in guiding individuals through the claims process and ensuring they receive the best possible outcomes for their health and wellbeing.This is an excellent opportunity for experienced professionals...
-
Claims Team Assistant Manager
3 weeks ago
Melbourne, Victoria, Australia Allianz Australia Full timeRapidly Growing Claims Team Needs a Skilled File Management OfficerWe are seeking a highly skilled file management officer to join our dynamic team at Allianz Australia. The successful candidate will have the opportunity to contribute to the growth and success of our company.You will be responsible for providing administrative support to the claims team via...
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeCompany OverviewGallagher Bassett is a leading organization that empowers individuals to achieve the best possible outcomes for their health and wellbeing. Our team of dedicated professionals works together to redefine excellence, guided by collaboration and a commitment to making a positive impact.SalaryThe estimated annual salary for this role is $120,000...
-
Technical Leadership Position
3 weeks ago
Melbourne, Victoria, Australia Allianz Australia Full timeTechnical Manager RoleWe are seeking a highly skilled and experienced Technical Manager to join our team at Allianz Australia. As a Technical Manager, you will provide technical and legal knowledge to claims staff and customers, supporting their growth and development while ensuring operational controls and processes are in place.About the...
-
Senior Personal Injury Claims Coordinator
4 weeks ago
Melbourne, Victoria, Australia Burgess Paluch Legal Recruitment Full timeLooking for a challenging and rewarding career move in personal injury law? We are seeking a skilled and experienced Senior Personal Injury Claims Coordinator to join our team at Burgess Paluch Legal Recruitment.A leading national plaintiff firm is looking for an organised and proactive individual to manage the administrative aspects of personal injury...
-
Claims Officer, Public Liability Specialist
2 days ago
Melbourne, Victoria, Australia QBE Insurance Full timeKey Responsibilities:This role involves the efficient management of claims processes to ensure accurate completion and validation. This includes interpreting policy coverage, setting reserves, and authorizing payments within scope of authority.The successful candidate will also be responsible for proactively managing claims to achieve best customer outcomes...
-
Return to Work Specialist
3 weeks ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeOverview of Gallagher BassettGallagher Bassett is an industry leader in providing career development opportunities, offering a collaborative and flexible working environment.Job Title: Return to Work SpecialistWe are seeking an enthusiastic and customer-focussed RTW Expert who has expertise in Workers Compensation scheme Claims Management or significant RTW...
-
Mental Injury Rehabilitation Specialist
3 weeks ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeOverviewGallagher Bassett is a leader in the industry, and we're seeking a skilled Mental Health Consultant to join our team. As a dynamic and impactful professional, you'll play a pivotal role in revolutionizing the management of mental injury claims.About the RoleIn this challenging and rewarding position, you'll work closely with our expert claims team to...
-
Trainee Role in Claims Management
3 weeks ago
Melbourne, Victoria, Australia EML Group Full timeAbout the RoleWe have multiple entry-level roles available in our claims teams where you will manage a portfolio of workers' compensation claims and liaise with injured workers, employers, and their treating health practitioners.Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return...
-
Claims Risk Manager
3 weeks ago
East Melbourne, Victoria, Australia Gallagher Full time**Company Overview**Gallagher, a global brokerage firm, is seeking a qualified Claims Risk Manager to join their team. We pride ourselves on being a socially responsible and ethical organisation with a diverse workforce.We are looking for an experienced professional who can manage Financial Lines claims effectively. Key responsibilities include...
-
Business Interruption Claims Consultant
4 days ago
Melbourne, Victoria, Australia Aon Full timeAs a consultant, you will be engaging proactively with senior internal stakeholders and the sales team to develop and maintain a sales pipelines and build strong interpersonal relationships.This is a unique opportunity to join a stable and knowledgeable team who work with a wide range of clients in a variety of industries, including some of Aon's most...
-
Customer Resolution Specialist
3 weeks ago
Melbourne, Victoria, Australia Department of Transport and Planning Full timeAs a Customer Resolution Specialist at the Department of Transport and Planning, you will play a key role in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity to join our team and contribute to making Victorian communities more accessible and liveable.Ongoing – Full time (Multiple positions)We are seeking a skilled...
Eligibility Team Leadership and Claims Specialist
2 months ago
GB Industry leader in providing career development opportunities for its people offers a dynamic role as an Eligibility Team Manager. This position provides a unique opportunity to lead a team of liability experts and make a significant impact in the Workers Compensation industry.
About the Role:
This is a leadership opportunity where you will be at the forefront of providing top-tier eligibility services to injured workers and employers. Your leadership will guide your team to success through effective workflow and people management. At GB, our Eligibility branch is dedicated to making quality decisions on newly-lodged workers' compensation claims within designated timeframes. As the first point of contact for injured workers and employers, our Eligibility teams play a pivotal role in our claims process.
Main Responsibilities
- Client Engagement: Build strong relationships with clients to facilitate effective claims determination discussions.
- Workflow Management: Oversee your team's daily workflow to ensure efficient output and maintain high client service standards.
- Leadership and Coaching: Provide engaging leadership, coaching, and feedback on technical, business, and performance-related issues.
- Skill Development: Collaborate with the Branch Manager to identify skill gaps and assist in upskilling your team.
- Team Morale: Foster a team-oriented culture focused on achievement and service excellence.
- Mentorship: Encourage creativity, risk-taking, and continuous improvement through mentoring and coaching.
- Service Improvement: Identify areas for improvement in Eligibility services and implement strategies to meet business and WorkSafe requirements.
What We're Looking For
- Leadership Experience: Proven experience in a People Manager role with outstanding leadership, coaching, and mentoring skills.
- Industry Knowledge: In-depth understanding of Workers Compensation legislation and the Eligibility process.
- Client Management: Experience in client management and engagement.
- Interpersonal Skills: Excellent communication skills with all levels of staff and external parties.
- Conflict Resolution: Strong conflict resolution abilities.
- Time Management: Exceptional time management skills.
Salary and Benefits
$140,000 - $160,000 per year (depending on qualifications and experience) plus a range of benefits including flexible work arrangements, comprehensive health insurance, paid parental leave, and career growth opportunities.
