Admissions Support Officer
7 days ago
About the Role
As a key member of the VMCH team, the Admissions Support Officer plays a vital role in ensuring a seamless and welcoming admissions process for new residents and their families. This position requires exceptional communication skills, attention to detail, and a passion for delivering high-quality customer service.
Key Responsibilities
- Coordinate resident admissions, ensuring all necessary documentation is complete and accurate.
- Provide clear and empathetic communication to prospective residents and their families, addressing any questions or concerns.
- Support the clinical team by arranging meeting facilities and catering for larger meetings, and taking minutes.
About You
We are seeking an experienced professional with a strong background in customer service, ideally within the aged care sector. You will possess excellent interpersonal skills, a keen eye for detail, and the ability to work effectively in a team environment. Your passion for delivering exceptional service and your commitment to quality care will make you a valuable asset to our team.
Why VMCH?
VMCH offers a rewarding and supportive work environment, with opportunities for professional development and career progression. Our competitive salary and salary packaging benefits will increase your take-home pay, and our flexible and family-friendly work culture will provide you with a great work-life balance. We also offer a range of wellbeing initiatives, paid parental leave, and employee assistance programs to support your overall wellbeing.
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