Client Relationship Coordinator

7 days ago


Wantirna, Victoria, Australia VMCH Full time
About the Role

VMCH is seeking a highly skilled Client Relationship Coordinator to join our At Home Aged Care sector.

Key Responsibilities
  • Admissions and Discharges: Oversee all allied-health related internal and external admissions and discharges, ensuring seamless transitions for clients.
  • Client Documentation: Manage client documentation, plans, and tasks, ensuring all responsibilities are up to date and accurate.
  • Data Entry: Perform data entry across various departments to the highest standard of accuracy, meeting payroll and finance requirements.
  • Stakeholder Liaison: Liaise with relevant stakeholders and industry bodies to promote exceptional care and service levels.
  • Record Keeping: Maintain accurate and complete records, ensuring confidentiality and integrity.
  • Client Relationships: Build strong relationships with clients to ensure retention and satisfaction, promoting independence amongst clients.
About You
  • Tertiary Qualifications: Hold tertiary qualifications or relevant allied health qualifications.
  • Technical Skills: Possess a sound understanding of MS Office suite and Client Management applications.
  • Communication Skills: Demonstrate excellent networking skills, outstanding customer service, and communication skills.
  • Autonomy and Time Management: Be able to work autonomously, maintaining exemplary time management and deadlines.
  • Driver's License and Police Check: Hold a valid Victorian driver's license and a satisfactory completion of a national police check.
About VMCH

VMCH is a for-purpose organisation that provides a range of services to support older people and their families. We are committed to delivering high-quality care and services that promote independence, dignity, and well-being.

We offer a rewarding and supportive work environment, with opportunities for professional development and career progression. Our benefits include a competitive salary, salary packaging, flexible work arrangements, and a range of wellbeing initiatives.



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