Lead Customer Experience and Operations Manager

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Yarra City Council is a progressive and inclusive organisation committed to making a positive difference in people's lives. We are seeking an exceptional Customer Experience Operations Manager to join our Property and Leisure Services team.The successful candidate will lead a team of 80+ Customer Service Officers and Sales Officers, overseeing daily...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

At Intrepid Experience, we're passionate about delivering world-class travel experiences that inspire and educate. As a General Manager of Digital Product, you'll play a critical role in driving our digital product strategy, ensuring seamless customer experiences across all touchpoints.About the RoleWe're looking for an experienced digital product leader to...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

Nuseed, a global agricultural innovator, is seeking an experienced leader to join our Customer Service Team as a Customer Experience Operations Manager. Located in Horsham, Victoria, this role offers a unique opportunity to drive customer satisfaction and operational excellence in the seed technologies industry.About the RoleThis permanent position involves...

About the RoleThis is a Customer Experience Lead position with Xero, one of the leading companies in Australia.As a key member of our Customer Experience Team, you will lead a group of Customer Experience Specialists who are passionate about delivering exceptional experiences for both our customers and Xero.Key ResponsibilitiesEffectively coach your teams to...

Role OverviewWe are seeking a highly skilled Customer Service Manager to lead our team of 15 customer service representatives across 7 departments.The successful candidate will be responsible for setting clear performance objectives, providing ongoing coaching and feedback, and developing customer service strategies to enhance overall customer experience and...

About the RoleAn exceptional opportunity awaits you to join our dynamic leadership team at Yarra City Council's Property and Leisure Services. As a Team Leader Customer Experience, you will oversee a team of 80+ Customer Service Officers and lead the daily operations across our leisure centres.

As a Senior Customer Experience Operations Manager at Yarra City Council, you will have the opportunity to lead a team of 80+ Customer Service Officers and Sales Officers in delivering an exceptional customer experience across Yarra Leisure's centres.The ideal candidate will oversee daily operations, monitor performance, provide feedback, training, and staff...

About UsAustralia's first wellbeing company, Australian Unity, is seeking a Service Lead to join its team. Established in 1840, we deliver health, wealth and care services for our members and the community.As a social enterprise, we're driven by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services...

We are seeking an exceptional leader to join our dynamic leadership team at Yarra City Council, dedicated to delivering an exceptional customer experience across our leisure centres.The successful candidate will oversee a team of Customer Service Officers and Sales Officers, leading the daily operations across Richmond Recreation Centre, Collingwood Leisure...

About the RoleXero is a leading cloud-based accounting software company that helps small businesses and their advisors grow and thrive. As a Customer Experience People Lead, you will be responsible for leading a team of Customer Experience Specialists and Seniors who are passionate about providing exceptional support to Xero users.As a key member of the...

At INEOS, we are seeking a Customer Experience Lead to join our team.About the RoleThis is an exciting opportunity for an experienced customer service professional to take on a leadership role and drive excellence in customer experience. The Customer Experience Lead will be responsible for ensuring that all customer interactions meet the highest standards of...

This is a Customer Experience People Lead role with one of the leading companies in AU right now, Xero, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at Xero**Key Responsibilities**- Participate as a member of the local CX leadership team to deliver on our CX Strategy,...

Unlock Your Potential as a Customer Experience LeadWe are seeking an experienced and passionate professional to join our team as a Customer Experience Lead. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery.About the Role:Motivate and lead your team to deliver...

At Care Systems, we are committed to delivering exceptional experiences for our customers in the Australian Aged Care, Home Care, Community Support Packages, and Disability sectors. As a leading provider of software solutions, we are seeking an experienced Director of Operations and Customer Experience to join our team.About the RoleThis is an exciting...

Job OverviewA rewarding opportunity has arisen for a skilled Lead Customer Experience Coordinator to join our team at Novotel and Ibis Melbourne Central. This exciting role will see you take on the challenge of providing exceptional customer service while ensuring seamless operational procedures.About the RoleAs a Relief Night Services Manager, you will be...