Customer Experience Manager Lead

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

At Intrepid Experience, we're passionate about delivering world-class travel experiences that inspire and educate. As a General Manager of Digital Product, you'll play a critical role in driving our digital product strategy, ensuring seamless customer experiences across all touchpoints.About the RoleWe're looking for an experienced digital product leader to...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

About the RoleThis is a Customer Experience Lead position with Xero, one of the leading companies in Australia.As a key member of our Customer Experience Team, you will lead a group of Customer Experience Specialists who are passionate about delivering exceptional experiences for both our customers and Xero.Key ResponsibilitiesEffectively coach your teams to...

Customer Experience LeadKinetic is a forward-thinking organisation dedicated to enhancing customer experiences. We are seeking a Customer Experience Lead to play a crucial role in aligning CX strategies with our business objectives.Role Purpose:As a Customer Experience Lead, you will be responsible for developing and implementing customer strategies, tools,...

At INEOS, we are seeking a Customer Experience Lead to join our team.About the RoleThis is an exciting opportunity for an experienced customer service professional to take on a leadership role and drive excellence in customer experience. The Customer Experience Lead will be responsible for ensuring that all customer interactions meet the highest standards of...

Unlock Your Potential as a Customer Experience LeadWe are seeking an experienced and passionate professional to join our team as a Customer Experience Lead. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery.About the Role:Motivate and lead your team to deliver...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

About UsAustralia's first wellbeing company, Australian Unity, is seeking a Service Lead to join its team. Established in 1840, we deliver health, wealth and care services for our members and the community.As a social enterprise, we're driven by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services...

About the RoleWe are seeking a highly skilled and experienced Customer Experience and Operations Manager to lead our team of 80+ Customer Service Officers and Customer Service and Sales Officers in delivering exceptional customer experiences across Yarra Leisure's centres.Key ResponsibilitiesLead the Customer Service team in monitoring performance, providing...

About the RoleWe are seeking a highly skilled Customer Experience Team Lead to join our team at Inchcape. As a key member of our retail team, you will be responsible for managing our Customer Experience Team, ensuring an outstanding sales journey for retail customers.Key ResponsibilitiesLead and mentor the Customer Experience Team, ensuring performance...

About the RoleXero is a leading cloud-based accounting software company that helps small businesses and their advisors grow and thrive. As a Customer Experience People Lead, you will be responsible for leading a team of Customer Experience Specialists and Seniors who are passionate about providing exceptional support to Xero users.As a key member of the...

Customer Service Manager PositionThe Faac Group, a leading global player in automation and access control, is seeking an experienced Customer Experience Optimisation Lead to join our Australian operations.About the CompanyWe are dedicated to satisfying end-user needs for security, safety, and convenience. With 55 companies in 31 countries, we have a strong...

We are seeking a highly skilled Transformation Manager to join our team at Lead Group based in Melbourne. This is an exciting opportunity for a Restructuring Senior Manager who has significant experience in managing and conducting complex restructuring processes.The ideal candidate will have exposure to corporate distress, voluntary liquidations,...

Job TitleCustomer Sales and Service LeadJob DescriptionTelstra is seeking a talented Customer Sales and Service Lead to join our team. As a key player in our First Nations Connect Hotline team, you will play a vital role in delivering exceptional customer service to our First Nations and remote customers.You will be responsible for leading, motivating, and...

About the RoleWe are seeking an exceptional Lead Customer Experience Strategist to champion our customer-centric approach and drive business growth through human-centered design. As a Senior Service Designer at Dental Corporation, you will lead cross-functional teams and Agile squads to solve complex customer problems, delivering seamless and personalized...

About the Role">As a Customer Experience Transformation Lead at Bupa, you will play a pivotal role in shaping the future of our service offerings and driving meaningful change. This is an opportunity to be at the forefront of transforming customer experiences by designing and implementing target-state service journeys.Key Responsibilities">You will lead the...

This is a Customer Experience People Lead role with one of the leading companies in AU right now, Xero, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at Xero**Key Responsibilities**- Participate as a member of the local CX leadership team to deliver on our CX Strategy,...