Senior Customer Experience Operations Manager

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Job Title: Senior Customer Experience ManagerEstimated Salary: AU$100,000 - AU$120,000 per annumAbout the RoleAs a Senior Customer Experience Manager at Yarra City Council, you will have the opportunity to lead a team of customer service professionals in delivering exceptional experiences across our leisure centres.ResponsibilitiesLead the customer service...

We are seeking a dynamic Team Lead to oversee daily operations, ensuring exceptional service excellence and putting the customer at the center of everything we do.About the RoleThis is an exciting opportunity to lead a multilingual team (Cantonese, Mandarin, and English) in delivering outstanding support to customers and merchants across various regions....

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Nuseed, a global agricultural innovator, is seeking an experienced leader to join our Customer Service Team as a Customer Experience Operations Manager. Located in Horsham, Victoria, this role offers a unique opportunity to drive customer satisfaction and operational excellence in the seed technologies industry.About the RoleThis permanent position involves...

Yarra City Council is a progressive and inclusive organisation committed to making a positive difference in people's lives. We are seeking an exceptional Customer Experience Operations Manager to join our Property and Leisure Services team.The successful candidate will lead a team of 80+ Customer Service Officers and Sales Officers, overseeing daily...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

Xero is a leading cloud accounting platform dedicated to helping small businesses and their accounting advisors thrive. At Xero, our purpose revolves around making life better for people in small business, their advisors, and communities worldwide.We support our people to do the best work of their lives so that they can help small businesses succeed through...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

About the RoleWe are seeking an experienced Senior Customer Experience Leader to champion our customer-led culture and drive business growth.Job DescriptionAs a Senior Customer Experience Leader, you will be responsible for designing end-to-end experiences that meet our customers' evolving needs. This includes:Championing customer-centric decision making...

Allianz Australia is a leading insurance provider with a strong focus on customer service. We are currently seeking a Senior Customer Experience Representative to join our team.As a Senior Customer Experience Representative, you will be responsible for providing exceptional customer service and support to our members and partners. This includes answering...

Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

About the RoleAn exceptional opportunity awaits you to join our dynamic leadership team at Yarra City Council's Property and Leisure Services. As a Team Leader Customer Experience, you will oversee a team of 80+ Customer Service Officers and lead the daily operations across our leisure centres.

About the RoleWe are seeking a highly skilled Senior Operations Manager to lead our ANZ Customer Support team in Sydney or Melbourne. As a key member of our Operations team, you will be responsible for overseeing the day-to-day operations of the customer support function, ensuring that our customers receive prompt, effective, and empathetic service.

As a Senior Customer Experience Director at Yarra City Council, you will have the opportunity to lead and develop a high-performing team of over 80 Customer Service Officers and Sales Officers. The ideal candidate will possess excellent leadership and communication skills, with the ability to drive a constructive culture and empower their team to deliver...

About the RoleWe're seeking a Customer Operations Manager to join our team and drive exceptional customer experiences within the machinery manufacturing industry. As the Customer Operations Manager, you will take charge of analysing and optimising the Order-to-Cash (OTC) process, ensuring smooth operations that keep our customers happy and our business...

We are seeking an exceptional leader to join our dynamic leadership team at Yarra City Council, dedicated to delivering an exceptional customer experience across our leisure centres.The successful candidate will oversee a team of Customer Service Officers and Sales Officers, leading the daily operations across Richmond Recreation Centre, Collingwood Leisure...

About XeroXero is a leading cloud-based accounting software that empowers small businesses and their advisors to succeed. Our mission is to make life better for people in small business, their advisors, and communities around the world.As a Customer Experience Senior Manager at Xero, you will play a key role in delivering exceptional customer experiences...