Administrative Support Professional

5 days ago

Maitland, New South Wales, Australia beBeeAdministration Full time $40,000 - $60,000
Administration Support Role

We are seeking a skilled and motivated individual to join our team as an administration support officer. The successful candidate will work closely with a national administration team to provide administrative support for business functions.

This is a full-time position based in the office, working 9-5 Monday-Friday. As an administration support officer, you will be responsible for managing incoming telephone enquiries, booking appointments, and allocating referrals to appropriate clinicians.

  • Manage incoming calls and messages, ensuring timely responses to clients and colleagues.
  • Coordinate bookings and reschedule appointments as required.
  • Allocate new referrals to clinicians based on their experience, location, and skill set.
  • Organize interpreter services as needed.
  • Oversee site presentation, cleanliness, and event preparation.
  • Conduct regular site audits to ensure compliance.
  • Respond to voicemail requests and take necessary actions.
  • Review and forward faxes as required.
  • Update electronic records for existing clients.
  • Support reporting tasks as needed.
Requirements and Qualifications
  • Proven administration and/or reception experience.
  • Previous knowledge of health or disability sector (desired).
  • Friendly and personable nature with exceptional customer service skills.
  • Effective communication skills in spoken and written English.
  • Ability to learn and adapt to new information.
  • Strong task prioritization and multitasking skills.
  • Excellent attention to detail, organizational, and time management skills.
  • Ability to monitor workload and manage personal time effectively.
  • Capacity to work collaboratively as part of a team.
  • Hold or be willing to undergo background checks.
Benefits

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment. We offer a range of benefits, including professional development opportunities, flexible working arrangements, and a positive and inclusive workplace culture.

Our organization is committed to promoting diversity, equity, and inclusion. We welcome applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBTQIA+ individuals, and people with disabilities.

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