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Field Service Administrator

2 weeks ago

Maitland, New South Wales, Australia beBeeAdministration Full time

Job Overview

This role entails administration of the Field Service group, encompassing key responsibilities and skills.

Key Responsibilities:
  • Building relationships with customers, manufacturers, and outside sales professionals to ensure seamless service delivery.
  • Maintaining the Service site on SESCOshare by uploading schedules, work project updates, and relevant documents.
  • Organizing RMA requests and creating expense reports for Field Service Techs.
  • Managing inventory for field service parts and serving as a primary point of contact for technical support.
  • Staying abreast of represented products and generating final project documents as needed.

Skills and Qualifications:

  • A minimum of one year's experience in a construction-related field is required.
  • Excellent communication and multi-tasking skills are essential.
  • Detailed follow-up abilities and proficiency in Word, Excel, Outlook, and internet research are necessary.
  • Travel to factories for product training may be required.