Complaints Manager

APS5 Complaint Officer rolesLocations- Canberra, Sydney, Brisbane and Melbourne6 month contracts with the view to extend$55 per hour + superAbout the role- Assessing and monitoring complaints and other regulatory intelligence- Managing a caseload of complaints in connection with the provision of supports and services- Identifying and providing advice on...

Job DescriptionWe are seeking a skilled professional to manage advertising complaints fairly, consistently, and effectively.This is a 12-month parental leave position with potential for an immediate start.Manage advertising complaints from end-to-endOptimise and improve complaints handling proceduresApply and interpret the advertising codes with fairness and...

Objective: Uphold community standards and promote responsible advertising.We're seeking an experienced professional to manage end-to-end advertising complaints with fairness and consistency.Key Responsibilities:Manage advertising complaints from start to finishOptimise complaints handling procedures in alignment with policies and regulationsApply and...

The Complaints Management Coordination team is tasked with establishing and leading a coordinated complaints management model at Comcare.The team oversees and coordinates the implementation of comprehensive complaints management review recommendations.The team collaborates with diverse business areas to improve the way complaints are managed at Comcare and...

Job OverviewThe Case Manager position is a key role in ensuring the fair and consistent handling of advertising complaints.As a Case Manager, you will play a vital part in our team's efforts to uphold community standards and promote responsible advertising.">Key Responsibilities:Manage advertising complaints from start to finishDevelop and enhance complaint...

The Complaints Management Coordination team is tasked with establishing and leading a coordinated complaints management model at Comcare. The team oversees and coordinates the implementation of comprehensive complaints management review recommendations. The team collaborates with diverse business areas to improve the way complaints are managed at Comcare and...

Complaints Management Coordination Assistant DirectorThe Complaints Management Coordination team's primary objective is to establish and lead a coordinated complaints management model within the organization. This involves overseeing and coordinating the implementation of comprehensive complaints management review recommendations.This role works closely with...

Job Description:">The role of the Complaint Resolution Specialist is to ensure that advertising complaints are handled in a fair, consistent and effective manner.The incumbent will be responsible for managing advertising complaints from receipt to resolution, ensuring that all relevant procedures are followed and that the necessary reports and statistics are...

Complaints Resolution SpecialistThis role is a critical part of our team's success, requiring experienced professionals who can thrive in a fast-paced environment and make a real difference in the lives of others.About the PositionWe are seeking a skilled Complaints Resolution Specialist to assess and monitor complaints and other regulatory intelligence,...

Job SummaryThe Complaints Management Coordination team oversees the establishment of a coordinated complaints management model. They lead and coordinate comprehensive reviews, implementing recommendations to improve complaint processes.Responsibilities:Leading the coordination of responses to complex, multi-faceted complaintsPreparing reports on complaints...