Current jobs related to Advertising Complaints Specialist - Canberra, ACT - beBeeCompliance

  • Expert Complaints Resolutions Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeGovernment Full time $90,000 - $115,000

    Complaints Resolution SpecialistThe role involves strategic leadership for high-quality complaints handling, ensuring consistent systems and processes to achieve positive outcomes.This position requires a reliable individual who can work independently as well as part of a small team, maintaining discretion and integrity while dealing with sensitive...

  • APS6 Senior Complaints Officer

    3 weeks ago

    Canberra, ACT, Australia Aboriginal Health Council of Western Australia Full time

    The Aged Care Quality and Safety Commission have several exciting opportunities for Senior Complaints Officer.Senior Complaints Officers are focused on making positive improvements for people receiving aged care, their supporters and service providers. Senior Complaints Officers use a range of techniques to resolve complaints in a timely and effective...

  • APS6 Senior Complaints Officer

    3 weeks ago

    Canberra, ACT, Australia Aboriginal Health Council of Western Australia Full time

    The Aged Care Quality and Safety Commission have several exciting opportunities for Senior Complaints Officer.Senior Complaints Officers are focused on making positive improvements for people receiving aged care, their supporters and service providers. Senior Complaints Officers use a range of techniques to resolve complaints in a timely and effective...

  • Case Resolution Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeCompliance Full time $90,000 - $110,000

    Job OpportunityWe are seeking a skilled professional to join our team as a Case Manager. In this role, you will play a vital part in ensuring that advertising complaints are handled fairly and consistently.The successful candidate will be responsible for managing end-to-end the process of advertising complaints, including optimising and improving procedures...

  • Case Manager

    3 weeks ago

    Canberra, ACT, Australia Ad Standards Full time

    Ad Standards is Australia's advertising regulator. We listen to community concerns, uphold community standards and promote responsible advertising.As our Case Manager, you'll play a vital role in ensuring our advertising complaints are handled fairly, consistently and effectively.This is a 12-month parental leave position with potential for an immediate...

  • Case Manager

    3 weeks ago

    Canberra, ACT, Australia Ad Standards Full time

    Ad Standards is Australia's advertising regulator. We listen to community concerns, uphold community standards and promote responsible advertising.As our Case Manager, you'll play a vital role in ensuring our advertising complaints are handled fairly, consistently and effectively.This is a 12-month parental leave position with potential for an immediate...

  • Asset Loan Specialist

    1 week ago

    Canberra, ACT, Australia beBeeLoan Full time $36,000 - $100,000

    Job Title:Asset Finance and Personal Loan SpecialistThis role suits a finance/asset loan specialist who enjoys driving an advertising truck and working with finance leads/deals.Responsibilities:Drive the truck to various locationsWork on finance leads/deals during downtimeRequirements:Finance/asset loan specializationAbility to drive an advertising...

  • Internal Review Specialist

    2 weeks ago

    Canberra, ACT, Australia Suncorp Group Full time

    Dedicated Internal Review Specialists committed to achieving the right outcomes for customers- Hybrid working, flexible start times, and autonomy to plan your day- Permanent full-time opportunity based in Sydney, Brisbane or CanberraWe are seeking a first-class Internal Review Specialist to join our Personal Injury Team. This team is responsible for...

  • Lead Property Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeLeadership Full time $100,000 - $150,000

    Property Services Leadership OpportunityA federal government agency seeks a strategic property specialist to provide leadership and operational support.Provide technical guidance and oversight across the property division, including facilities, commercial property, capital expenditure projects, and sustainability initiatives.Oversight the delivery of...

  • Customer Service Specialist

    1 week ago

    Canberra, ACT, Australia beBeeCustomer Full time $72,575 - $98,890

    We are seeking skilled professionals to fill the role of Customer Service Specialist. This position will involve delivering exceptional customer service and creating positive outcomes for our clients.This is an exciting opportunity to work in a dynamic environment where no two days are ever the same. You will have the ability to identify complex problems and...

Advertising Complaints Specialist

2 weeks ago

Canberra, ACT, Australia beBeeCompliance Full time $90,000 - $110,000
Job Description

We are seeking a skilled professional to manage advertising complaints fairly, consistently, and effectively.

This is a 12-month parental leave position with potential for an immediate start.

  • Manage advertising complaints from end-to-end
  • Optimise and improve complaints handling procedures
  • Apply and interpret the advertising codes with fairness and consistency
  • Oversee our Case Management System (CMS) and produce reports and statistics
  • Provide secretariat support to the Ad Standards Community Panel
  • Write clear case reports reflecting Ad Standards decisions
  • Liaise with stakeholders to resolve complaints
  • Supervise and mentor the Case Officer
  • Deliver advice, training, and education to industry