
Client Relationship Development Specialist
3 days ago
Home Care Client Relations Expert
">The Client Relations Manager - Home Care will secure new clients, strengthen relationships with existing ones, and ensure high levels of customer satisfaction.
">Key Responsibilities:
">- Securing new clients and ensuring smooth transitions into the Support at Home program.">
- Manage client relationships, ensuring high satisfaction levels.">
- Ensure timely completion of assessments, care planning, and goal setting for clients.">
- Collaborate with internal teams to ensure compliance and meet regulatory requirements.">
- Drive continuous improvement in the quality of care provided.">
- Lead the care team, providing guidance and assistance in delivering care.">
- Respond to client inquiries and manage service delivery.">
About You
">We are seeking an experienced professional with:
">- At least 2 years experience in home care or case management.">
- Strong budget management skills and experience with consumer-directed care.">
- Able to lead and mentor a small team, driving quality care outcomes.">
- Diploma or higher qualification in community, aged, health, or a related field.">
- Excellent communication skills.">
- Driver's Licence and motor vehicle insurance.">
What We Offer
">Competitive remuneration package, performance bonuses, salary sacrifice, fuel card, and opportunities for career growth and professional development.
"]",-
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