Client Relationship Development Specialist

3 days ago


Australia beBeeCare Full time $100,000 - $120,000

Home Care Client Relations Expert

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The Client Relations Manager - Home Care will secure new clients, strengthen relationships with existing ones, and ensure high levels of customer satisfaction.

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Key Responsibilities:

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  • Securing new clients and ensuring smooth transitions into the Support at Home program.">
  • Manage client relationships, ensuring high satisfaction levels.">
  • Ensure timely completion of assessments, care planning, and goal setting for clients.">
  • Collaborate with internal teams to ensure compliance and meet regulatory requirements.">
  • Drive continuous improvement in the quality of care provided.">
  • Lead the care team, providing guidance and assistance in delivering care.">
  • Respond to client inquiries and manage service delivery.">
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About You

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We are seeking an experienced professional with:

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  • At least 2 years experience in home care or case management.">
  • Strong budget management skills and experience with consumer-directed care.">
  • Able to lead and mentor a small team, driving quality care outcomes.">
  • Diploma or higher qualification in community, aged, health, or a related field.">
  • Excellent communication skills.">
  • Driver's Licence and motor vehicle insurance.">
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What We Offer

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Competitive remuneration package, performance bonuses, salary sacrifice, fuel card, and opportunities for career growth and professional development.

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