
Building Strong Client Relationships
2 days ago
Delivering Exceptional Customer Experiences
We're seeking a highly skilled professional who shares our passion for delivering outstanding customer service and building strong client relationships.
The ideal candidate will be responsible for providing superior service to our clients, developing strong client relationships, and delivering regular updates on the progress of our client's homes.
Key responsibilities include:
- Providing exceptional service to clients by upholding our service standards and culture
- Developing strong client relationships and providing support on a range of enquiries
- Liaising with clients and external providers in a prompt and professional manner
- Delivering regular updates on the progress of our client's homes
- Taking ownership of client queries from start to finish
The ideal candidate will be a bright, energetic self-starter who can work independently and respond quickly to new situations. They must have demonstrated skills in taking initiative, prioritizing, and multi-tasking in fast-paced environments.
Essential Attributes:
- Highly developed written and verbal communication skills
- Professional presentation
- Focussed, driven, and motivated
- Positive, 'can-do' attitude
- Problem-solving and negotiation skills
- Ability to remain calm under pressure
- Excellent organisational and time management skills
- High level of motivation and ability to think outside the square
- Ability to work autonomously and in a team
This is an exciting opportunity for a customer-focused individual to progress their career in a dynamic and rapidly growing industry.
With a fast-paced business environment, no two days are ever the same. Your positive attitude, strong organisational skills, and attention to detail will be highly valued.
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