Revenue Protection and Compliance Lead
3 weeks ago
Reporting to the Chief Operating Officer, this position will oversee the development and execution of risk strategies for fraud mitigation, detection, and response. The role will lead a team of four in implementing effective fraud prevention protocols.
Key Responsibilities- Establish cross-functional business processes and service level agreements with internal and external stakeholders.
- Monitor and refine internal fraud prevention protocols to minimize payments-related risks and revenue loss.
- Conduct in-depth investigations into user activity through data analysis, applying learnings to enhance processes.
- Collaborate with third-party organizations regarding fraud investigations.
- Identify and implement risk strategies to mitigate compliance and fraud risks while ensuring seamless client experiences.
- Maintain knowledge of the payments fraud environment.
To excel in this role, you should have:
- Demonstrated strong leadership and people management experience.
- 5-10 years' experience in managing Risk, Trust, and Safety teams or other relevant investigation roles.
- Business process re-engineering and project management skills.
- Excellent communication and stakeholder management abilities.
- Strong customer focus and passion for delivering exceptional service.
- A proactive mindset with a drive for continuous improvement.
- Join a leading ASX-listed company at the forefront of the personal transport industry.
- Contribute to cutting-edge technology solutions used by taxis globally.
- Work in a dynamic and collaborative environment.
- Lead the mitigation, detection, and response to fraud.
- Drive innovation and contribute to the growth and success of the organization.
- Competitive compensation package and benefits.
As a driven professional with a passion for risk mitigation, you are invited to apply for this exciting opportunity.
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