Insurance Management Specialist

11 hours ago


Oakleigh East, Victoria, Australia 13cabs Full time
About Your Role

Your role is pivotal in driving the growth and revenue of Cabsure Insurance, a key component of 13cabs' fleet expansion strategy. As an Insurance Officer, you will be responsible for the sales and administration of CTP, General insurance, and other products. You will also manage Insurance-related matters with Operators and external customers.

  • Enhance customer engagement and satisfaction to drive commercial success.
  • Promote the Cabsure customer value proposition to establish 13cabs as the preferred network partner.
  • Collaborate effectively with internal teams to deliver seamless customer service experiences.
  • Implement consistent workflow processes and expectations.
  • Proactively manage new products, systems, and services integration.
  • Collaborate with other departments to develop and optimise systems and processes for efficiency.
  • Maintain accurate records and documentation.
  • Ensure Insurance/Cabsure meets 13cabs standards, policies, and procedures, and complies with regulatory requirements (SIRA).
  • Manage compliance with legal requirements and regulatory changes.
  • Effectively address breaches and non-compliance matters with minimal negative impact.
  • Communicate and reinforce safety and quality policies and procedures effectively.
About You
  • A tertiary qualification in business, Insurance management, or a related discipline is highly desirable.
  • Minimum 2 years of experience in Insurance sales and management or a related field.
  • You possess problem-solving skills, think pragmatically, and display wisdom and business acumen.
  • You set goals, develop plans, anticipate obstacles, and create alternative solutions.
Salary Information

We offer an estimated annual salary of $85,000 - $110,000 based on your qualifications and experience. This figure may vary depending on your location and performance.


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