Mobility Customer Experience Expert

7 hours ago


Oakleigh East, Victoria, Australia 13cabs Full time

About 13cabs

We are a leading provider of specialised mobility services, committed to delivering exceptional customer experiences.

Salary: $70,000 - $90,000 per annum

Your Role:

  • Deliver high-quality customer service to account customers by understanding their business needs and addressing their queries in a timely manner.
  • Showcase your ability to grow bookings and network revenue by enhancing customer experience and service in our specialised mobility offerings.
  • Maintain strong relationships between external stakeholders, ensuring seamless collaboration and communication.

About You:

  • You hold a high school certificate and possess excellent communication skills, actively listening to concerns and demonstrating empathy towards others.
  • You have the ability to develop goals, anticipate obstacles, and coordinate activities with colleagues to consistently achieve objectives.

Why Join 13cabs?

At 13cabs, we value our local community and strive to make a positive impact. If you share our commitment to delivering exceptional customer experiences and want to contribute to our mission, please consider applying for this exciting opportunity.



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