Chief Customer Experience Designer

1 week ago

Melbourne, Victoria, Australia beBeeProductDesigner Full time $160,000 - $200,000
Role Summary:

We are seeking a visionary Product Designer to spearhead the creation of seamless end-to-end customer experiences.

This role requires an expert who can lead and manage teams, drive innovative solutions, and identify opportunities for growth and improvement.

  • Expertise in digital design for e-commerce
  • Experience with human-centered design processes and methodologies
  • Proven ability to work effectively in fast-paced environments
About the Role:

This is an exceptional opportunity for a talented designer to join our team and make a lasting impact on our customers' journeys.

You will be responsible for leading the development of new capabilities, collaborating across functions, and implementing strategies to improve customer experiences.

Key Responsibilities:
  1. Lead and manage a team of designers, fostering a collaborative and innovative work environment.
  2. Drive end-to-end customer experiences, ensuring consistency and thoughtfulness throughout.
  3. Identify and improve critical customer journeys, working closely with cross-functional teams.
  4. Innovate and experiment, leading the development and implementation of new capabilities.
Required Skills and Qualifications:
  • Digital design experience for e-commerce platforms
  • Familiarity with human-centered design processes and methodologies
  • Proven leadership and collaboration skills
What We Offer:

A dynamic and supportive work environment

Opportunities for professional growth and development

A competitive compensation package

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