Chief Customer Experience Designer

2 weeks ago

Melbourne, Victoria, Australia beBeeProductDesigner Full time $160,000 - $200,000
Role Summary:

We are seeking a visionary Product Designer to spearhead the creation of seamless end-to-end customer experiences.

This role requires an expert who can lead and manage teams, drive innovative solutions, and identify opportunities for growth and improvement.

  • Expertise in digital design for e-commerce
  • Experience with human-centered design processes and methodologies
  • Proven ability to work effectively in fast-paced environments
About the Role:

This is an exceptional opportunity for a talented designer to join our team and make a lasting impact on our customers' journeys.

You will be responsible for leading the development of new capabilities, collaborating across functions, and implementing strategies to improve customer experiences.

Key Responsibilities:
  1. Lead and manage a team of designers, fostering a collaborative and innovative work environment.
  2. Drive end-to-end customer experiences, ensuring consistency and thoughtfulness throughout.
  3. Identify and improve critical customer journeys, working closely with cross-functional teams.
  4. Innovate and experiment, leading the development and implementation of new capabilities.
Required Skills and Qualifications:
  • Digital design experience for e-commerce platforms
  • Familiarity with human-centered design processes and methodologies
  • Proven leadership and collaboration skills
What We Offer:

A dynamic and supportive work environment

Opportunities for professional growth and development

A competitive compensation package

  • Chief Experience Designer

    1 week ago

    Melbourne, Victoria, Australia beBeeDesigner Full time $100,000 - $140,000

    Design VisionaryAbout MableMable is a leading healthtech platform in Australia.We empower thousands of people with disability and older Australians to connect with independent support workers of their choice.Our mission is to create lasting, positive change across the care and support sector.We believe in technology as an enabler for better outcomes.About...

  • Chief Experience Architect

    6 days ago

    Melbourne, Victoria, Australia beBeeExperiential Full time $120,000 - $140,000

    Job Title: Chief Experience ArchitectThe Head of Brand Experience plays a pivotal role in driving business growth by elevating brand awareness, deepening customer connections and fuelling acquisition through experiential marketing.This visionary role is all about creating a seamless fusion of strategic insight, creative disruption and cultural relevance to...

  • Customer Experience Designer

    1 week ago

    Melbourne, Victoria, Australia beBeeService Full time $180,000 - $220,000

    We are seeking a Service Design Innovator to shape the future of customer experiences.About the RoleThis role involves leading discovery for new products, services, and strategic initiatives, translating complex challenges into meaningful end-to-end experiences for customers. You'll join an innovative team working collaboratively, thriving in ambiguity, and...

  • Customer Experience Director

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerExperience Full time $180,000 - $220,000

    Drive customer strategy and lead a team of experience designers to deliver best-in-class experiences.About the RoleThis senior position offers a unique opportunity to shape customer relationships, reporting to the Chief Experience Officer.You will oversee the development of new ways to connect with customers, leveraging design, insights, and technology to...

  • Chief Design Officer

    2 weeks ago

    Melbourne, Victoria, Australia beBeeDesign Full time $145,000 - $185,000

    Job Title: Chief Design OfficerWe are seeking a seasoned professional to lead the design and delivery of energy projects across Victoria and South Australia.Key Responsibilities:Oversee and manage designs across multiple projects for utilities and private clients within the energy industry.Be heavily involved in writing bids and proposals, working with...

  • Experience Leader

    1 week ago

    Melbourne, Victoria, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • User Experience Designer

    2 weeks ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    The primary responsibility of User Experience (UX) Designer is to use human-centred design skills to empathise with the departments practitioners and translate complex business and technical requirements into customer friendly, easy to use services that will delight and deliver a positive experience.The UX Designer will work closely with project streams...

  • Experience Leader

    2 weeks ago

    Melbourne, Victoria, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Customer Experience Champion

    2 weeks ago

    Melbourne, Victoria, Australia beBee Customer Full time $36,000

    Drive ConnectionsAt Optus, we're more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time.Our strong team embraces a 'yes' mindset, helping Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.We foster...

  • Chief Experience Designer

    1 week ago

    Melbourne, Victoria, Australia beBeeInnovation Full time $120,000 - $175,000

    About UsWe are a multidisciplinary team dedicated to delivering innovative solutions for our clients. Our mission is to push the boundaries of creative innovation and drive business outcomes through audacious combinations of talent and speed.Job Description:This role involves designing end-to-end experiences, from discovery and journey mapping to...