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Customer Experience Champion
2 weeks ago
Drive Connections
At Optus, we're more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time.
Our strong team embraces a 'yes' mindset, helping Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.
We foster a culture of collaboration, flexibility, and daily optimism.
We're looking for an experienced retail sales consultant who shares this excitement, thrives in a collaborative, results-driven culture, and feels empowered to deliver customer experiences and moments that matter.
Be part of a team where you feel truly connected to what matters by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.
Responsibilities:
- You are the face of Optus delivering customer service brilliance powered by optimism.
- Learn all about our tech products and services and share your knowledge in an easy-to-understand way.
- Provide personalized solutions and product expertise; your smile is a key part of your sales approach.
- Team up with colleagues to create a welcoming environment where learning, growth and memorable moments happen.
Qualifications:
- Sales Superpower: ability to hit sales targets and drive results.
- Tech Explorer: interest in the latest tech trends and the ability to articulate them to customers.
- Problem-Solving Pro: view challenges as opportunities to help customers find solutions.
- Team Spirit: thrives in a collaborative, customer-focused environment.
What's in it for you?
Salary: $35 p/h + super + applicable loadings.
Discounts: 25% off Optus products and shopping discounts with retail partners.
Broad partner benefits: access to offers from over 400 retailers Australia-wide.
Connection and inclusion: participate in employee-led networks and diversity initiatives.
Flexible rosters to support life outside of work.
Intrigued but not aligned to 100% of the role requirements? We encourage you to apply – growth and development opportunities are available for all hires.
Diversity, Inclusion & Belonging:
At Optus, we value diversity and embrace individual differences.
We are committed to equal employment opportunities for all job seekers.
Participate fairly in the recruitment process.
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