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Technical Support Specialist

2 months ago

Sydney, New South Wales, Australia Legal Aid NSW Full time

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Legal Aid NSW. As a key member of our IT department, you will be responsible for providing technical support for the day-to-day operations of our ICT systems.

Key Responsibilities

  • Provide technical support for the organization's ICT systems, including troubleshooting and resolving technical issues.
  • Assist in the maintenance and upkeep of our computer systems and networks.
  • Collaborate with other teams to ensure seamless integration of IT systems and services.
  • Develop and implement technical solutions to improve system efficiency and performance.
  • Stay up-to-date with the latest technology trends and advancements in the field.

Requirements

  • Minimum 3 years of experience in a similar role as a Technical Support Specialist.
  • Experience supporting systems and applications running on Linux and Kubernetes.
  • Experience supporting SSL.
  • Strong time management and organizational skills.

What We Offer

  • Competitive salary.
  • Flexible work options.
  • Opportunity to purchase leave.
  • Annual leave loading.
  • Corporate wellbeing programs.
  • Free annual influenza vaccination.
  • Salary packaging options.
  • Convenient location for public transport and to shops.
  • In-house gym facilities.