Technical Support Specialist
1 week ago
We are seeking an experienced Technical Support Specialist to join our team in Sydney. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and partners, resolving complex technical issues, and collaborating with other team members to deliver exceptional customer support.
Key Responsibilities:- Provide technical support to customers and partners via phone, email, and chat
- Resolve complex technical issues related to our cloud software products
- Collaborate with other team members to deliver exceptional customer support
- Develop and maintain technical knowledge and expertise in our cloud software products
- 2-4+ years of experience in technical support or a related field
- Strong technical knowledge and expertise in cloud software products
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A collaborative and dynamic work environment
- Access to the latest cloud software products and technologies
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your application.
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