Mid-Market Relationship Executive
7 days ago
Company Overview
Square is committed to transforming the financial landscape, having initiated its journey in 2013 with a vision to simplify peer-to-peer transactions. Cash App has evolved into a multifaceted platform, offering a variety of financial services such as Afterpay/Clearpay, aimed at enhancing the way our 47 million monthly active users send, spend, invest, borrow, and save money. Our mission is to reshape the global perception of money, making it more relatable, readily available, and universally accessible.
Today, Square boasts a diverse workforce across various locations, both in-office and remote, fostering a culture of innovation, collaboration, and impactful work. Our distributed team model has been in place since inception, allowing many roles to be performed remotely from the countries where Square operates. Regardless of location, we strive to create an environment where our employees can thrive creatively, productively, and happily.
Explore our locations, benefits, and more on our website.
Role Overview
As a Relationship Executive for Afterpay, you will be responsible for nurturing and expanding our strategic partnerships within a designated portfolio of Mid-Market merchants based in Australia, aiming to surpass profitability goals for both Afterpay and our partners.
We seek an individual capable of effectively managing a business segment within the Afterpay APAC division. You will steer the direction and development of our vertical strategies, overseeing the growth and advancement of your portfolio by identifying opportunities to implement scalable best practices across the organization.
Key Responsibilities:
Cultivate and enhance long-term, profitable partnerships that benefit our Merchants, Customers, and Afterpay. Your focus will be on driving topline growth while ensuring sustainable profitability. Engage with C-level executives, managing complex relationships and fostering advocacy both internally and externally. Collaborate with senior stakeholders across Afterpay's global operations to enhance local engagement for your portfolio of Australian merchants. Oversee a multifaceted portfolio, analyzing its performance and leading the development of comprehensive account plans in collaboration with strategic partners. Implement a proactive customer growth strategy to boost merchant usage, satisfaction, and revenue across existing contracts and new ventures. Refine our Merchant Value proposition for both in-store and online experiences, establishing effective marketing practices and expansion strategies with partners. Identify and promote best practices across various domains, including Operations, Risk Management, Staff Training, Visual Merchandising, and Marketing strategies. Advocate for Merchants within the Afterpay organization, ensuring cross-functional collaboration across Sales, Marketing, Product, Legal, Risk, and Operations to enhance our offerings.Required Qualifications:
Proven experience in a client-facing Sales, Account Management, or Customer Success role. A Bachelor's degree in a relevant discipline. Exceptional relationship management skills, capable of navigating complex stakeholder relationships and fostering advocacy. Experience in an eCommerce or startup environment with global operations is highly valued. Familiarity with planning, people management, reporting, and profitability metrics. Background in B2B sales. Proficient in managing a complex portfolio while achieving outstanding results. A history of identifying and capitalizing on opportunities. Experience in Programme and Project management is advantageous. Demonstrated ability to develop Go-to-Market strategies that yield significant results and scalability. A commitment to integrity, making courageous decisions, and prioritizing the interests of all stakeholders.Additional Information
Square is dedicated to fostering an inclusive economy, ensuring equal access to opportunities for our customers, and embodying these values within our workplace. We are proud to be an equal opportunity employer, evaluating all employees and job applicants based solely on the competencies required for the role, without regard to any legally protected class.
We are committed to providing a fair and inclusive interview experience, including reasonable accommodations for disabled applicants throughout the recruitment process. We encourage candidates to communicate any necessary accommodations with their recruiter, who will handle these requests with the utmost confidentiality. To learn more about our commitment to building a fair workplace, please visit our website.
Benefits
We prioritize your well-being and success. Our comprehensive global benefits package includes:
Healthcare coverage Retirement Plans Employee Stock Purchase Program Wellness perks Paid parental leave Paid time off Learning and Development resourcesSquare, Inc. (NYSE: SQ) is a global technology company focused on financial services. Comprising Square, Cash App, Spiral, TIDAL, and TBD, we develop tools to enhance access to the economy for more individuals. Square empowers sellers to grow their businesses through an integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, users can effortlessly send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) supports free, open-source Bitcoin projects. Artists leverage TIDAL to thrive as entrepreneurs and deepen connections with fans. TBD is creating an open developer platform to facilitate access to Bitcoin and other blockchain technologies without institutional barriers.
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