Enhance Customer Engagement
7 days ago
We are seeking a skilled and detail-oriented Customer Experience Specialist to join our team. This is an exciting opportunity to shape the customer experience at the Australian Open.
The successful candidate will be responsible for leading operational communication projects, collaborating with internal teams, and ensuring consistency across all channels.
Key responsibilities include:
- Developing and implementing effective communication strategies
- Managing content creation and approvals
- Streamlining information sharing across teams and platforms
Required skills and qualifications:
- 3+ years of relevant experience in content creation, copywriting, or communications
- Strong attention to detail and time management
- Excellent stakeholder skills and a collaborative approach
- Organised mindset with project management skills
- Relevant degree in communications or related field
Tennis Australia is committed to providing a safe environment for all tennis participants. It is essential that everyone involved understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout for talented people to join our team.
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