
Customer Engagement Specialist
5 days ago
In this pivotal role, you will be responsible for driving customer retention strategies across various channels, fostering a seamless experience throughout the customer lifecycle.
You will collaborate closely with content and marketing teams to develop compelling offers that resonate with local audiences, leveraging data-driven insights to inform campaign growth. Your analytical prowess will enable you to craft engaging communications that elevate the customer experience.
Your focus will be on designing campaigns that cater to the needs of the local market, contributing significantly to business success. You will be responsible for researching relevant content, sourcing it effectively, and monitoring the results of email/SMS campaigns.
We are seeking a meticulous marketer fluent in Indonesian and English, with a passion for sports and gaming. Experience working with creative teams and proficiency in Google Suite (Drive, Spreadsheets, Docs), Slack, Jira is highly desirable.
Bonus points if you have familiarity with EDM and other CRM marketing tools, knowledge of sports and related industries, and cryptocurrency knowledge.
Key Responsibilities:- Coordinate all Indonesian-based communication and content to enhance customer experience and stages of the customer lifecycle.
- Recommend and develop optimal plans for campaign delivery, format, and platform to drive profitability and create action plans where necessary.
- Enhance customer lifetime value, reduce churn, and implement relevant CRM strategy in the Indonesian market.
- Retention marketing expertise.
- A team player with ability to work with colleagues across departments.
- An eye for detail to enhance customer experience through top-line communication.
- Fluent in Indonesian and English, both written and spoken.
-
Community Engagement Specialist for Seniors
4 days ago
Melbourne, Victoria, Australia beBeeSocial Engagement Full time $82,492 - $86,494Job OverviewWe are seeking a highly motivated and empathetic individual to lead our community engagement initiatives for seniors. This is an exciting opportunity to make a positive impact on the lives of older adults by developing and implementing programs that promote social connection, well-being, and inclusivity.
-
Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeRetention Full time $100,000Customer Engagement Specialist RoleThe role of the Customer Engagement Specialist is a strategic position, responsible for driving customer engagement and retention through effective relationship management and loyalty initiatives.">The ideal candidate will possess strong communication and interpersonal skills, with the ability to build and maintain strong...
-
Customer Engagement Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $60,000 - $90,000Job DescriptionWe are seeking a skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.The role of a Customer Engagement Specialist is to deliver exceptional customer experiences by meeting customers'...
-
Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $40,000 - $60,000Job Title: Customer Engagement SpecialistAs a Customer Engagement Specialist, you will be the primary point of contact for our clients and customers. Your role will involve handling inquiries regarding sales, training bookings, certificates, and other related matters.Responsibilities:You will serve as the first point of contact for customers, clients, and...
-
Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $27,600 - $39,600Customer Engagement SpecialistWe are a family-owned business focused on sustainability and minimizing waste. Our stores offer an extensive range of products, including wholefoods, homewares, personal care items, and beauty products.Key Responsibilities:Maintain store appearance and inventory levelsDeliver exceptional customer service and sales...
-
Customer Engagement Specialist
6 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $63,290 - $112,960Customer Engagement SpecialistThis role involves delivering exceptional customer experiences by providing prompt, informed responses to customer inquiries and requests for information regarding council services.Key Responsibilities:Provision of face-to-face, phone, and online customer service in a diverse organization environmentPrevious contact center...
-
Customer Engagement Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCommunication Full time $45,000Customer Engagement SpecialistThis role involves providing excellent customer service, building strong relationships with clients, and ensuring their satisfaction.The ideal candidate will have:Excellent communication skillsAbility to work in a fast-paced environmentStrong problem-solving skillsThe successful applicant will be responsible for:Managing...
-
Customer Engagement Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeRetail Part time $40,000 - $60,000Job Description:An experienced Customer Engagement Specialist will embody the company's desire to provide exceptional customer experiences that drive commercial success. The successful candidate will welcome customers, engage them through intentional interactions, and deepen their understanding of relevant products.Key Responsibilities:Welcome and engage...
-
Customer Engagement Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $75,000Customer Engagement SpecialistWe are seeking passionate individuals to play a critical role in delivering exceptional customer experiences. As the first point of contact, you will provide timely and accurate information across various channels.The ideal candidate will be customer-focused, enthusiastic about making a positive impact, and thrive in fast-paced...
-
Airline Customer Engagement Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomer Full time $100,075 - $112,725Airline Customer Engagement SpecialistAs a vital member of our organization, we are seeking an experienced and motivated customer engagement specialist to understand their industry sector and build deep relationships with airline customers.Key Responsibilities:Understand customer segment and requirementsBuild strong customer relationshipsRapidly respond to...