Customer Engagement Manager

4 days ago

Melbourne, Victoria, Australia beBeePartnership Full time $90,000 - $130,000

About this Role:

We're seeking a skilled Loyalty Partnerships Manager to lead our loyalty program's strategic partnerships. This is an exciting opportunity for a results-driven professional to drive customer engagement and deliver business growth.

  • Strategic Partnership Development: Identify, develop, and manage high-impact partnerships with external businesses to enhance the loyalty program's offerings and increase customer loyalty.
  • Negotiation and Agreement Execution: Lead negotiations and secure mutually beneficial agreements with partners, ensuring alignment with business objectives and best-in-class practices.
  • Performance Monitoring and Optimization: Analyse partnership performance, implementing strategies to optimise customer engagement, revenue, and financial outcomes.

To succeed in this role, you'll need a minimum 3+ years' experience in loyalty program partnership management, a customer-centric mindset, and a proven track record of managing and growing partnerships in fast-paced environments.

  • Customer Engagement Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeLoyalty Full time $90,000 - $120,000

    About the RoleOur organisation is seeking a customer engagement expert to lead our loyalty program and lifecycle strategy. As a key member of our marketing team, you will oversee day-to-day loyalty operations, collaborate with multiple teams, and bring our customer engagement goals to life across all channels.Key Responsibilities:Lead operational management...

  • Customer Engagement Manager

    6 days ago

    Melbourne, Victoria, Australia The Search Firm Full time $104,000 - $130,878 per year

    We're looking for a Customer Engagement Manager to join a growing marketing team. This role is perfect for a marketer with a CRM, loyalty, or customer lifecycle background who is ready to step into a leadership role while still staying close to the work. You'll balance strategic projects with hands-on delivery, shaping engagement strategies that drive...

  • Customer Engagement Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $100,000 - $150,000

    Job OverviewThis role presents a unique opportunity for an experienced marketer to drive customer engagement and loyalty across our platform.Key Responsibilities:Establish tradie usage habits by connecting customers with our services, managing jobs, and streamlining payments.Design and execute targeted lifecycle journeys to enhance the user...

  • Manager of Customer Engagement

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $135,000 - $150,000

    Job OverviewThe Senior Manager, Loyalty Member Experience will be responsible for leading the development and execution of a loyalty member experience strategy. The primary focus is on delivering exceptional customer experiences through close collaboration with cross-functional teams.Key responsibilities include:Owning and evolving the member experience...

  • Customer Engagement Manager

    1 week ago

    Melbourne, Victoria, Australia Infoxchange Full time

    Join to apply for the Customer Engagement Manager role at Infoxchange5 days ago Be among the first 25 applicantsJoin to apply for the Customer Engagement Manager role at InfoxchangeThis range is provided by Infoxchange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$100,000.00/yr -...

  • Customer Engagement Manager

    1 week ago

    Melbourne, Victoria, Australia Bupa Full time $104,000 - $130,878 per year

    Location: Melbourne, Sydney or Brisbane | Work Type: Full-time / 12month Fixed Term Contract | Hybrid Work ArrangementAbout the RoleWe have a rare and exciting opportunity for a Proposition Manager to join our Service squad on a 12-month fixed-term secondment covering parental leave.As a trusted advisor within our Health Insurance business, you'll play a key...

  • Customer Engagement Manager

    7 days ago

    Melbourne, Victoria, Australia Bupaoptical Full time

    Location: Melbourne, Sydney or Brisbane | Work Type: Full-time / 12month Fixed Term Contract | Hybrid Work Arrangement About the Role We have a rare and exciting opportunity for a Proposition Manager to join our Service squad on a 12-month fixed-term secondment covering parental leave. As a trusted advisor within our Health Insurance business,...

  • Customer Engagement Manager

    6 days ago

    Melbourne, Victoria, Australia Bupaoptical Full time

    Location: Melbourne, Sydney or Brisbane | Work Type: Full-time / 12month Fixed Term Contract | Hybrid Work ArrangementAbout the RoleWe have a rare and exciting opportunity for a Proposition Manager to join our Service squad on a 12-month fixed-term secondment covering parental leave.As a trusted advisor within our Health Insurance business, you'll play a key...

  • Customer Engagement Manager

    2 weeks ago

    Melbourne, Victoria, Australia Infoxchange Full time $104,000 - $130,878 per year

    Infoxchange is a registered charity and social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.We are also proudly recognised as a Great Place to Work certified employer and we are also on the Great Place to Work's Best...

  • Customer Engagement Manager

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $60,000 - $80,000

    Job Title:CRM Marketing SpecialistJob Description:As a CRM marketing specialist, you will be responsible for developing and executing customer-centric campaigns that drive engagement and loyalty across digital channels. Your primary focus will be on managing customer data within the CRM system, ensuring its accuracy and completeness. You will also...