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IT Operations Director

1 month ago

Sydney, New South Wales, Australia The University of Notre Dame Full time
About the Role

The University of Notre Dame Australia seeks a seasoned IT professional to fill the role of Director of Operations, responsible for driving digital excellence and service delivery across the institution.

Key Responsibilities
  • Lead the development and implementation of digital strategies to enhance customer experience and improve IT services.
  • Manage a team of business partners to maintain and improve enterprise platforms, ensuring seamless integration and scalability.
  • Collaborate with stakeholders to design and deliver platform improvements focusing on user-centricity and innovation.
  • Oversight service delivery, ensuring reliability, security, and scalability to meet university needs.
  • Contribute to the strategic and operational governance of the IT department as a member of the senior IT leadership team.
Requirements
  • Postgraduate qualifications in Information Technology or related field.
  • 10+ years' experience delivering technology services in complex, high-availability environments.
  • Proven expertise in managing significant human and material resources.
  • Jira Service Management experience or ability to demonstrate similar technology skills.
  • Strong understanding of IT demand management and strategic planning.
  • Demonstrated leadership and team management skills.
Benefits
  • Generous training and development opportunities.
  • Friendly and collaborative working environment.
  • Fast-paced environment with opportunity for professional growth.

$120,000 - $150,000 per annum, depending on experience. This is a full-time, ongoing opportunity based in Sydney.