Australian Operations Director for Kauai Restaurants

2 months ago

Sydney, New South Wales, Australia Kauai Full time
About Kauai
Kauai is a pioneering food group dedicated to revolutionizing the way people eat. With a strong presence in several countries, we aim to bring our unique concept of healthy, sustainable, and delicious food to Australia.

The Opportunity
We are seeking an experienced Operations Director to lead the launch of our Australian operations. As a key member of our team, you will be responsible for overseeing the day-to-day performance of our initial stores, driving sales growth, and ensuring exceptional customer experiences.

Key Responsibilities
* Manage and oversee operational requirements of allocated Kauai casual restaurant stores
* Drive a happy and high-performing team to achieve results
* Ensure monthly sales, labour, food cost, and P&L reports are delivered accurately on time and within budget
* Conduct stock take audits bi-weekly and ensure follow-ups are conducted for unsuccessful audits within set time frames
* Respond to and follow up on all customer complaints with heartfelt service in a timely manner
* Ensure all stores practice correct food safety, sanitation procedures, and ensure any repairs and maintenance are actioned for a clean and safe work environment
* Review operational records and reports of stores to project sales and determine store profitability
* Co-ordinate sales and promotional activities of stores to ensure sales budgets are achieved
* Recruit, induct, and train all new starters in line with Kauai standards
* Provide support, feedback, and coaching to Managers and their teams on food product, procedures, and standards
* Identify, plan, implement, and monitor personal development of Managers
* Submit reviewed and accurate payroll information

Requirements
* 5+ years of relevant leadership experience
* Experience working with a high-profile consumer brand and understanding of a well-oiled machine
* Strong communication and interpersonal skills, with the ability to motivate and inspire a team
* Self-assured, honest, and genuine, with a can-do approach and ability to think on your feet

About You
We're looking for someone who shares our passion for creating refreshing experiences and delivering operational excellence. If you have a drive to succeed, are comfortable managing your time, and enjoy solving problems, then this could be the perfect opportunity for you.

What We Offer
* A competitive salary range of $85,000 - $90,000 per year
* A free membership to Virgin Active for you and your buddy
* Discounted personal training with Virgin Active
* Special deals with our retail and service partners
* Confidential 24-hour support via our employee assistance program
* A fun and dynamic work environment that's built on keeping it real

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