Support Coach

1 month ago


Hobart, Tasmania, Australia HammondCare Full time

About the Role:

A unique opportunity has arisen for a passionate and experienced Dementia Support Coach to join HammondCare's team in Hobart. This is a Fixed Term Full-time contract until June 2026.

The successful candidate will be responsible for facilitating on-ground support, implementing relationship-based support strategies, modelling, and coaching with clients, carers, and care staff. Key responsibilities include:

  • Collaborating with peers to develop the skills, expertise, and/or applied knowledge of aged care staff and carers to understand the person living with dementia and develop best practice support and care.
  • Implementing recommendation plans on the ground, utilising modelling and coaching techniques, and seeking guidance from Team Leader, Dementia Consultant, and Senior Consultant as required.
  • Facilitating and supporting the trial and implementation of brokerage items with clients and their carers, and seeking guidance from Team Leader, Dementia Consultant, and Senior Consultant as required.

Key Requirements:

To be successful in this role, you will need to possess strong organisational abilities, including effective time management and ability to prioritise in a busy work environment and competing demands. Additionally, you will require the ability to work both independently and as part of a team. You must also demonstrate commitment to excellence in customer service principles, including conflict resolution, to ensure the consistent provision of exceptional service to internal and external customers.

About Us:

HammondCare is a leading provider of residential and community health services in Australia. Our mission is to improve quality of life for all individuals, particularly those experiencing ageing, disability, or mental health challenges.

What We Offer:

We offer a market-leading salary of $70,000 - $80,000 per annum, depending on experience, plus benefits such as salary packaging, Dementia-specific training and career development opportunities, leave benefits, and a reward and recognition program. We also offer discounted healthcare memberships and access to local gyms, pools, and fitness centres.



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