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Retail Sales Team Lead

1 month ago

Hobart, Tasmania, Australia Haymes Paint Full time
About Us

Haymes Paint is a leading Australian manufacturer of premium brand paints, finishes, and protective coatings.

Salary Package

The estimated annual salary for this role is $65,000 - $80,000 AUD (dependent on experience) + superannuation.

Job Description

We are seeking an experienced Retail Sales Team Lead to assist in leading the team in our Hobart store. As a key member of the store network, you will work closely with the Store Manager to ensure the smooth day-to-day operations of the store, maximise sales opportunities through coaching and developing a team, maintain store presentation and merchandising, and lead store safety.

You will be responsible for:

  • Assisting with leading, coaching and developing a small team of retail staff
  • Providing high-level customer service, assisting customers with product selection and technical advice
  • Building strong relationships with new and existing customers
  • Tinting and preparing paint products to customer requirements
  • Maintaining stock control and management of inventory
  • Acting as an escalation point for customer inquiries
  • Processing POS and end-of-day transactions
  • Making local deliveries to trade customers as needed using the company vehicle
  • Assisting with in-store displays, store presentation and merchandising
  • Assisting the sales team in growing trade, industrial and retail business
  • Driving a safety-first approach in store
Required Skills & Qualifications

To be successful in this role, you will need:

  • Leadership skills complemented by experience in coaching, developing and mentoring teams
  • Previous experience working as a 2IC in a customer service role in retail/sales
  • Strong people and customer engagement skills
  • A genuine desire to deliver outstanding service
  • Point of Sale (POS) system knowledge or appropriate tech-savvy
  • Experience with stock handling and merchandising
  • Effective time management and planning capability
  • Resilience to handle work-related pressures such as workload, pace or conflict
  • An unrestricted driver's licence and the capacity to perform manual tasks, e.g. lifting 15-litre cans of paint
Benefits

You will enjoy:

  • 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
  • 6% Medibank Corporate discount
  • 20% New Balance discount
  • Ongoing training and support
  • Access to a range of workplace health and wellbeing initiatives
  • Professional development opportunities