Retail Operations Manager
3 weeks ago
Job Title: Retail Operations Manager - Prestige Beauty
About Us:
We are a leading company in the prestige beauty industry, with a strong presence in the market. We value diversity of thought and people, and offer excellent training and development opportunities to our employees.
Job Description:
We are seeking an experienced Retail Operations Manager to join our team in Hobart. As a key member of our store leadership team, you will be responsible for supporting the Retail Manager in leading, coaching and developing our team of artists.
Salary: AU$65,000 - AU$80,000 per annum (dependent on experience)
Key Responsibilities:
- Support the Retail Manager in achieving sales targets and driving business growth
- Develop and implement effective retail operations strategies to drive customer engagement and loyalty
- Lead, coach and develop a high-performing team of artists
- Manage inventory, cash reconciliation and other retail operations tasks
Requirements:
- Proven retail experience preferably within cosmetics
- Ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Benefits:
- Corporate discounts: up to 30% off in-store purchases and up to 60% off in our Company Cosmetics Store
- Personal merchandise allowance: two instalments per year
- Paid parental leave: 14 weeks for full-time and part-time employees with 12 months service
- Health and wellbeing support: Employee Assistance Program (EAP) and online resources
- Birthday leave: half-day leave on your birthday or within one week
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