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Sales Operations Manager
2 months ago
About the Role:
Zendesk, Inc. is seeking a highly motivated and experienced Sales Operations professional to join our team as a Sales Operations Lead. As a key member of our Global GTM Operations team, you will be responsible for designing and executing the sales strategy in the ANZ region.
Key Responsibilities:
- Work closely with the RVP of Sales for ANZ to develop and implement sales strategies and plans.
- Develop and maintain sales performance metrics and reports to measure sales performance and identify areas for improvement.
- Collaborate with the Sales Enablement team to identify and close knowledge gaps through continuous training and development.
- Own the execution of key business processes, including forecasting and demand generation.
- Identify inefficiencies and implement solutions to accelerate sales growth.
- Represent ANZ in global Centres of Excellence.
Requirements:
- 3+ years of experience in a similar role, preferably in a multi-billion dollar SaaS organization.
- Strong analytical and problem-solving skills, with experience using telemetry to drive business decisions.
- Experience with various forms of data and visualization, including SQL, BI tools, and SFDC data.
- Entrepreneurial mindset, with a hands-on approach in a fast-growing organization.
- Ability to juggle multiple projects and tasks concurrently.
- Team-first attitude, with autonomy to work independently in the region.
About Zendesk:
Zendesk is a leading customer service software company that powers billions of conversations with brands worldwide. We believe in offering our people a fulfilling and inclusive experience, with a hybrid work model that enables flexibility and collaboration.
