Sales Operations Manager

4 weeks ago


Sydney, New South Wales, Australia Zip Co Full time
Sales Operations Manager

Drive operational efficiency to support the success of Zip's commercial teams. Enhance sales processes, prepare and manage projects plans, analyse sales data.

Key Responsibilities:
  • Continuously review and improve sales processes to enhance efficiency and effectiveness.
  • Prepare and maintain project plans, estimates, and schedules for projects to meet objectives.
  • Analyse sales data, performance metrics, and KPIs to identify trends, opportunities, and challenges.
  • Monitor and report on initiatives related to ANZ Merchants and Sales teams.
  • Evaluate and implement sales tools and technologies to enhance sales productivity and effectiveness.
  • Partner with the Sales Enablement Manager to develop sales training programs and onboarding materials for new hires.
  • Create and maintain comprehensive documentation for sales processes, policies, and standard operating procedures.
Requirements:
  • Proven experience in sales operations, sales analytics, or a related role, preferably in a B2B environment.
  • Strong understanding of sales processes, methodologies, and best practices.
  • Excellent analytical and problem-solving skills, with the ability to analyse complex data and drive actionable insights.
  • Proficiency in using CRM systems and other sales tools and technologies.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
  • Results-oriented with a track record of driving process improvements and achieving targets.
  • Self-motivated and proactive, with the ability to work independently and take initiative.


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