Reservations Coordinator
11 hours ago
We are seeking a highly skilled and enthusiastic Reservations Coordinator to join our Front Office Team at Lancemore Crossley St. in Melbourne's CBD. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities- Manage reservations and inquiries via phone, email, and online platforms.
- Maintain accurate and up-to-date reservation records.
- Provide information about room availability, rates, and packages to guests.
- Welcome guests warmly and assist with check-in and check-out procedures.
- Address guest concerns and resolve issues promptly to ensure satisfaction.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with reservation systems and hotel management software is a plus.
- Customer-centric mindset with a commitment to providing outstanding service.
- Valid RSA.
Lancemore Crossley St. is a beautifully positioned boutique hotel in the heart of Melbourne's CBD. We offer a unique and welcoming experience for our guests, with a focus on delivering exceptional customer service and hospitality.
The Lancemore Hotel Group is a family-owned company that combines the head of a large operation with the heart of a family company. We are committed to continuous growth and improvement, and we are seeking a talented and enthusiastic individual to join our team.
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Reservations Coordinator
11 hours ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Reservations Coordinator to join our Front Office Team at Lancemore Crossley St. in Melbourne's CBD.Key ResponsibilitiesManage reservations and inquiries via phone, email, and online platforms.Maintain accurate and up-to-date reservation records.Provide exceptional customer service and ensure a...
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Reservations Coordinator
3 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Reservations Coordinator to join our dynamic Front Office Team at Lancemore Crossley St. This is an exciting opportunity to work in a fast-paced environment and deliver exceptional customer service to our guests.Key ResponsibilitiesReservation ManagementProcess reservations via various channels,...
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Reservations Coordinator
4 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Reservations Coordinator to join our Front Office Team at Lancemore Crossley St. in Melbourne. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesReservation Management:Process...
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Reservations Coordinator
7 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Reservations Coordinator to join our dynamic Front Office Team at Lancemore Crossley St. in Melbourne.As a key member of our team, you will play a crucial role in ensuring a seamless and enjoyable experience for our guests. Your primary responsibilities will include:Key...
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Reservations Coordinator
7 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Reservations Coordinator to join our dynamic Front Office Team at Lancemore Crossley St. in Melbourne's CBD.As a key member of our team, you will play a crucial role in ensuring a seamless and enjoyable experience for our guests. Your primary responsibilities will include:Key...
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