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Reservations Coordinator

2 months ago

Melbourne, Victoria, Australia Lancemore Hotel Group Full time
About the Role

We are seeking a highly skilled and enthusiastic Reservations Coordinator to join our Front Office Team at Lancemore Crossley St. in Melbourne's CBD.

Key Responsibilities
  • Manage reservations and inquiries via phone, email, and online platforms.
  • Maintain accurate and up-to-date reservation records.
  • Provide exceptional customer service and ensure a seamless guest experience.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge of reservation systems and hotel management software is a plus.
  • Customer-centric mindset with a commitment to delivering outstanding service.
About Us

Lancemore Crossley St. is a beautifully positioned boutique hotel in the heart of Melbourne's CBD, offering 112 curated suites and a rooftop terrace with stunning city views.

We are a family-owned company that values continuous growth and development, and we are committed to empowering our team members to drive their own results.

If you are a talented and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.