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Patient Services Coordinator

2 months ago

Wembley, Western Australia GenesisCare Full time
{"title": "Patient Services Officer", "description": "Unlock Your Potential in a Fast-Paced Administrative Role

At GenesisCare, we're passionate about delivering exceptional patient care and innovative healthcare solutions. We're seeking an experienced Patient Services Officer to join our team, working across our Wembley and Hollywood clinics.

As a key member of our administrative team, you'll provide exceptional customer service, manage patient records, and ensure the smooth running of our clinics. Your strong organizational skills, attention to detail, and ability to work in a fast-paced environment will be invaluable in this role.

Key Responsibilities:

  • Provide administrative support to clients and staff, maintaining a professional and caring demeanor.
  • Manage patient records, including data entry and filing of patient notes.
  • Book and confirm patient appointments and consultations.
  • Process billing and receipts at the time of appointment.
  • Ensure the efficient running of the clinic, liaising with the team to achieve this goal.

Requirements:

  • Proven experience in a similar role, with a strong focus on customer service.
  • Excellent organizational and communication skills, with the ability to work independently and as part of a team.
  • Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
  • Exceptional phone manner and ability to handle a high volume of patient inquiries.
  • High attention to detail and excellent organizational skills.

Benefits of Joining Our Team:

  • Opportunity to work with a highly progressive and passionate team of healthcare professionals.
  • Supportive environment where you can develop and grow with excellent management.
  • Fast-paced and challenging role with one of the most influential healthcare providers.

About GenesisCare:

By joining GenesisCare, you'll be part of a team united by a common purpose: to design care experiences that deliver the best possible life outcomes. We're a highly progressive and passionate team of healthcare professionals and support staff, committed to delivering exceptional patient care and innovative healthcare solutions.

", "lang_code": "en-US"}