Clinical Operations Business Partner

6 months ago

Wembley, Australia Activ Full time

**We are Activ**. We are **Customer Driven**, **Listen Loudly**, we **Dare to Try** and **Deliver on Promises**. As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.

**If you’re looking for an opportunity where you can really make a difference and our Values resonate with yours, t**hen come join us**

We offer generous benefits such as:
- Salary-sacrificing options up to $18,550 to increase your take-home pay
- Options for work-life balance
- Training through Activ’s RTO
- Various staff benefits from our corporate partners
- Employee assistance and wellbeing program
- Free health hotline with unlimited 24x7 confidential health advice for yourself and your adult family members
- Up to 4 weeks of purchased leave available for full time employees
- An accepting and open environment to work and thrive in while giving back to the community

**About the role**

The **Clinical Operations Business Partner **at Activ, reports to Clinical Operations Manager and will work closely with services to ensure that clinical services align with customer goals and are delivered in accordance with NDIS Practice Standards and other compliance indicators. The role is engaged with the customer at commencement of service to when customers exit, by providing advanced, evidence-based care and support to staff on complex healthcare needs. Experience in the areas of disability, mental health or aged care will be highly regarded.

**A typical day in the role may look like **
- Deliver the highest standards of clinical care to our customers.
- Provide clinical advice and guidance to staff.
- Provide effective communication and guidance regarding clinical practices across the organisation.
- Assesses, plans, implements and evaluates nursing care in collaboration with individuals to improve health outcomes for customers.
- In collaboration with the Clinical Operations Manager, identify and manage the follow up of clinical corrective actions.
- Supports and liaises with customers, carers, colleagues, quality and service delivery teams, external agencies and the public and private sectors (e.g. hospitals) to provide coordinated multidisciplinary care.
- Practices within relevant legislative and regulatory requirements in accordance with organisational policy and guidelines.
- Participates in case conferences as appropriate.
- Use of data and information to monitor and report performance and systems for identifying and managing clinical risk
- Demonstrated advanced clinical skills and knowledge in the delivery of evidence-based nursing care, preferably in the disability, aged care or mental health sector.
- Highly developed interpersonal and verbal and written communication skills
- Demonstrated advocacy for customers, families and carers within a multi-disciplinary team framework to deliver person-centred care.
- Knowledge and understanding of continuous quality improvement, clinical audits and accreditation processes.
- Sound knowledge of NDIS requirements and relevant legislation
- Current AHPRA registration in the category of Registered Nurse by the Nursing and Midwifery Board of Australia
- Valid “C” class WA drivers’ licence and vehicle
- National Police Clearance and NDIS Worker Screening Check.
- NDIS Worker Orientation Module

**_To deliver the best service for our customers, we strive toward a workforce that reflects the diverse community that we support. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment._

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