Food and Beverage Operations Manager

6 days ago

Sydney, New South Wales, Australia The Star Ent Group Full time

Job Title: Food and Beverage Operations Manager

Job Summary:

The Star Ent Group is seeking a highly skilled Food and Beverage Operations Manager to join our team. As a Food and Beverage Operations Manager, you will be responsible for leading a team to deliver exceptional customer service and ensuring the smooth operation of our food and beverage outlets.

Key Responsibilities:

  • Assist the Venue Manager in leading and supporting the achievement of financial and operational targets.
  • Support the development of business plans for the outlet and assist with the implementation of the business unit's and division's strategies.
  • Supervise staff and assist the Assistant Restaurant Manager in completing all people planning requirements, including training, development, and performance management of staff.
  • Set specific daily performance objectives for all employees and supervise the service flow and performance standards.
  • Ensure all staff adheres to cash handling procedures and record all transactions in the MICROS system in accordance with policy and procedure.
  • Ensure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materials.

Requirements:

  • Supervisory experience within a similar large busy environment, with a thorough knowledge of food and beverages.
  • Demonstrated ability in planning and resourcing people and products, performance management, and controlling labor costs and operating expenses.
  • Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests.
  • Highly organized and eager, with a high attention to detail.
  • Flexible availability for work over a 7-day roster.

What We Offer:

  • FREE buffet meal with a new menu every day at our Employee Dining Room.
  • Uniform laundered and ready for you daily on property.
  • Free transport on Light Rail from Central to The Star.
  • $10/day parking available on property.
  • 30% staff discounts across our award-winning venues on all 3 of our properties.
  • Generous Paid Leave for primary and secondary carers.
  • Career development, training, and courses via The Star Academy – limitless career opportunities.

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