Marine Claims Consultant Role

5 days ago


Brisbane, Queensland, Australia NTI Full time

We're seeking a skilled Marine Claims Consultant to join our team at NTI. As the largest Marine Insurer in Australia, we handle a variety of marine transit claims daily.

This role involves managing claims from start to finish, providing excellent customer service, and working closely with internal teams to resolve issues efficiently.

Key Responsibilities:
  • Listen to customers' unique needs and manage claims to resolution
  • Serve as the main point of contact for customers, their representatives, and other teams
  • Facilitate the claims process on behalf of customers and keep them informed throughout
  • Owning a portfolio of claims and taking ownership of delivering results

To succeed in this role, you'll need strong technical expertise in marine insurance, effective communication skills, problem-solving abilities, decisiveness, and a sense of humor.

Requirements:
  • At least 2-3 years' experience as a Marine Claims Consultant (cargo, carriers, or hull exposure)
  • Well-developed problem-solving skills and a commitment to ongoing learning

In return, you can expect a competitive salary package, including an estimated annual salary of $80,000 - $120,000, depending on your level of experience and qualifications. You'll also have access to discounts on personal insurance products, flexible working arrangements, and opportunities for professional growth and development.



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