Compensation Claims Specialist

2 days ago


Brisbane, Queensland, Australia Troocoo Full time

Troocoo seeks a skilled Compensation Claims Specialist to support employees who may be injured at work.

The role exists to ensure workers who are injured receive the necessary medical attention and are supported to return to work in the shortest timeframe. To be successful, you will proactively manage the portfolio of workers' compensation claims.

Duties:

  • Register new statutory workers' compensation claims into the Management System.
  • Investigate statutory workers' compensation claims and gather evidence to validate claims.
  • Determine liability for workers' compensation statutory claims, calculate entitlement, and authorise compensation.
  • Develop outcome-focused case management and Return to Work Plans to assist workers with a successful return to work.
  • Provide timely and accurate guidance on workers' compensation.
  • Coordinate and attend monthly claims reviews with stakeholders.

Experience Required:

  • Minimum 3 years' experience in a similar role.
  • Self-Insurance or Workcover QLD claims management experience is desirable.
  • Demonstrated claims management experience and knowledge of Workers Compensation.
  • Strong computer skills, particularly Microsoft Office.
  • Strong attention to detail.
  • Confident communicator with the ability to engage with stakeholders to achieve positive outcomes.
  • Strong interpersonal, oral, and written communication.
  • Strong time management skills.
  • Motivated, self-starting individual able to work unsupervised.

About the Role:

This is a full-time, permanent position working Monday to Friday in office hours. The salary range for this role is approximately $95,000 - $98,000 plus superannuation. Additional benefits include free onsite parking and a great team culture.



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