Senior Recovery Operations Manager
2 weeks ago
A senior leadership role is available with a global insurance powerhouse as Head of Recoveries within our Motor Claims, Third-Party Recoveries team.
We are seeking a seasoned leader to oversee a robust recoveries portfolio, delivering impactful claims recovery strategies and shaping the future of our operations.
About the Role:- Lead and inspire a team, including managers and technical motor claims consultants, in the Third-Party Recoveries division.
- Strategise and implement recovery processes, minimising claims leakage and boosting efficiency across our motor claims portfolio.
- Analyse claims data, identify trends, and spearhead innovations to optimise outcomes.
- Ensure compliance with industry regulations and collaborate closely with finance, legal, and operational teams.
- 7+ years in insurance leadership, with deep expertise in motor claims recoveries preferred but not required.
- Strong analytical and decision-making abilities, especially in claims management and risk mitigation.
- Proven success in building and guiding high-performance teams, with exceptional skills in stakeholder engagement and influencing.
- Expertise in data-driven decision-making and leveraging technology to improve operational performance.
- Stellar communication and interpersonal skills for managing cross-functional collaborations and complex negotiations.
- Okay to travel to office locations.
- Must be an Australian Resident.
A competitive salary package plus bonus is on offer, providing a flexible and supportive environment to drive the future of motor claims recovery.
Benefits:Randstad is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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